Darryl Hathway Painting & Decorating – Townsville
Gareth sends progress photos mid-job — a detail repeat customers say keeps them coming back.
This makes them a particularly strong fit for homeowners who aren't on-site during the work or who've had bad experiences with tradies who go quiet mid-job. The 16-year operating history and company structure (GST registered, not a sole trader) also mean there's organisational continuity behind the crew names — useful to know if a job runs long or needs a warranty follow-up.
Their work
What it's like working with them
Based on a sample of Google reviews (88 total)
“arriving exactly when they said they would”
“left the work areas cleaner than when they arrived”
“completely transformed both the interior and exterior of our old Queenslander”
“the temperature difference was instantly noticeable”
What they help with
Based on what their customers hired them for
How they stack up
Context from 350 painters in Townsville
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Darryl Hathway Painting & Decorating – Townsville
Darryl Hathway Painting & Decorating operates as a company with clearly defined team roles: Gareth leads the on-ground crew in Townsville and is repeatedly praised for proactive communication — sending text updates, photos, and phone calls, especially when owners are offsite — while Alan is the go-to for project oversight and colour selection advice, and Jason and Nate round out the core team for larger residential jobs. The business covers a wide scope beyond standard wall painting: exterior repaints of multi-storey homes, full Queenslander transformations (interior and exterior), new builds, rental bond cleans, commercial complexes, picket fencing, and Colorbond cool roof coatings — the latter drawing specific comments about a noticeable drop in indoor temperature. For Queenslander owners in particular, the team's familiarity with the prep work these properties demand (rust removal, peeling paint, aged timber verandahs and staircases) stands out across multiple reviews. Working style is consistent across jobs of all sizes: daily progress updates, end-of-day clean-ups, and punctual starts are mentioned independently by dozens of customers, suggesting these aren't exceptions but standard practice. The business has also demonstrated community investment — donating significant labour to a fundraising project for local families — and runs free house painting competitions, which speaks to how the principals operate beyond pure transactional work. At 16 years active and GST registered as a company, this is a professionally structured operation, not a sole trader picking up side jobs.
Best for: full exterior and interior repaints of older Queenslanders requiring prep work, homeowners who need proactive on-site communication or can't be present during the job, Colorbond cool roof coating in Townsville's climate, and residential or investment property painting where schedule reliability matters.
Location
Often needed together
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Claim This Profile — Free →Common questions about Darryl Hathway Painting & Decorating – Townsville
Who are the key people on the Darryl Hathway Painting Townsville team?+
Reviews consistently name Gareth as the on-ground team leader, praised specifically for his communication — daily updates, text messages, and photos — and for keeping jobs on schedule. Alan is frequently mentioned as the project supervisor and a strong resource for paint selection advice. Jason, Nate, Gab, and Macca appear across multiple reviews as reliable crew members. Darryl himself is mentioned in several reviews as personally reachable, including one instance where he called a customer directly to get them onsite within seven days.
What types of properties and jobs does Darryl Hathway Painting Townsville take on?+
The team handles a wide range of work: full interior and exterior repaints on older Queenslanders (including rust removal and prep on aged timber), new builds, multi-storey homes, residential complexes, apartments, rental properties for bond purposes, and fencing. They also offer Colorbond cool roof coatings, which customers report making a noticeable difference to indoor temperatures — a relevant service in Townsville's climate. Reviews cover both small single-room touch-ups and large multi-week exterior projects, so job size doesn't appear to be a limiting factor.
How does the team communicate during a job — especially if I can't be home?+
Communication is one of the most frequently mentioned strengths across the 50 reviews analysed. Gareth in particular is noted for sending text updates, photos, and phone calls throughout the job — one customer who was out of town described this as especially valuable. The team is also described as checking in at the start and end of each day, and multiple reviews mention that questions were answered quickly, including after hours. If staying informed during the job matters to you, this appears to be a genuine differentiator rather than a marketing claim.
What do customers say about pricing at Darryl Hathway Painting Townsville?+
Reviews don't uniformly describe them as the cheapest option — one customer noted explicitly that 'they are not the cheapest but they are definitely one of the best, worth every dollar.' Other reviews describe pricing as 'reasonable and fair' and 'very well priced.' The overall picture is a business positioned at the quality end of the market rather than the budget end, with several customers returning for second and third jobs, suggesting they find value over the long term. If price is a primary driver, it's worth getting a quote and comparing — but budget-first shoppers may find better short-term rates elsewhere.
Does Darryl Hathway Painting Townsville work on commercial or investment properties?+
Yes — reviews include a property manager who used the team on a rental investment property, a residential complex where all unit owners were satisfied, and multiple landlords prepping properties for sale or new tenants. One review mentions using the business across multiple commercial projects over several years. The company structure (GST registered, operating as a company rather than a sole trader) makes invoicing and accountability straightforward for investment property owners and strata situations.