T & J Air Conditioning
Braden and the install team are named repeatedly by customers for leaving homes cleaner than they found them.
Across 146 Google reviews, the install experience is overwhelmingly positive, with multiple customers citing the free on-site quote as a genuine point of difference from larger competitors. That said, a minority of reviewers — around six in this sample — raised concerns about pricing that felt high compared to other quotes, or service visits that ended without a fix and were followed by recommendations to replace the entire unit; it's worth asking upfront what a diagnostic call-out covers, whether the technician will carry parts likely needed for your fault, and how any repair quote relates to the initial call-out fee before committing.
Their work
What it's like working with them
Based on a sample of Google reviews (146 total)
“thoroughly cleaned and tidied the spaces they were in, took all rubbish away”
“price included everything.. no hidden extras like you find with the chain stores”
What they help with
Based on what their customers hired them for
How they stack up
Context from 308 air conditionings in Adelaide
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About T & J Air Conditioning
Tom runs this Edwardstown-based team handling everything from split system installs and ducted reverse-cycle replacements to evaporative decommissions and repair diagnostics — with a clear lean toward full residential installs and system upgrades rather than quick one-off fixes. Braden is the name customers mention most often for hands-on installation and one-year warranty services, praised specifically for cleaning up thoroughly, repositioning furniture, and walking owners through new system operation before leaving. Josh draws repeated mention for maintenance and servicing work, particularly for explaining energy efficiency and future-proofing tips to first-time owners. Andy (Operations Manager) and Zeb handle quoting and site assessments, with multiple reviewers noting that Zeb's free on-site quotes — unusual in an industry where many competitors charge — was a deciding factor. The team tackles mixed-complexity jobs including commercial split system installs, re-roofing work left by removed evaporative units, and running pipes under flat roofs under time pressure, suggesting they're comfortable with jobs that require coordination across trades.
Best for: full ducted reverse-cycle system installations in residential homes, evaporative-to-refrigerative system conversions, and new split system installs where thorough cleanup and a detailed handover walkthrough matter.
Location
Often needed together
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Claim This Profile — Free →Common questions about T & J Air Conditioning
Does T&J Air Conditioning charge for on-site quotes?+
Multiple reviewers specifically called out that T&J provides free on-site quotes, noting this was unusual compared to other businesses they approached. Zeb is frequently mentioned as the person who handles site assessments and quoting. That said, some customers felt the quotes came back higher than expected, so it's worth getting a second quote for larger jobs like full ducted system replacements before committing.
Who are the key technicians and what are they each known for?+
Braden is the most mentioned installer in reviews, praised for thorough cleanup, repositioning furniture after jobs, and running through system operation with owners before leaving. Ben is mentioned alongside Braden on larger ducted installs. Josh is called out specifically for servicing and maintenance, particularly for sharing energy efficiency tips. Zeb handles quoting and site assessment, and Andy is identified as Operations Manager in reviews.
What types of jobs does T&J handle — repairs or full installs?+
Reviews cover the full range: new split system installations, full ducted reverse-cycle installs, evaporative system decommissions, and routine maintenance and servicing. They've also handled commercial installs and jobs requiring coordination with roofers. The majority of detailed positive reviews relate to complete installation projects rather than minor repairs, so they're well-suited to homeowners planning a new system or a full upgrade.
How quickly can T&J respond to jobs?+
Several reviewers mention turnaround times of two to seven days from quote to installation, with one noting work completed even during the Christmas break. Repair bookings appear to take a few days. For urgent repair situations, reviews don't clearly establish whether same-day callouts are available — confirm directly when booking, especially in peak summer periods.
What should I ask before booking a service call for an existing unit fault?+
A handful of reviewers reported paying the call-out fee (around $280–$330, collected in advance) only to have the technician leave without completing a repair — in some cases because parts weren't carried, in others because the diagnosis led to a full replacement recommendation. Before booking, ask explicitly what the call-out fee covers, whether the technician will carry common parts like capacitors and refrigerant for your system type, and how any follow-up repair quote relates to what you've already paid.