Adelaide Balustrade & Fencing
Two decades of repeat clients — and a screw warranty resolved in under a week.
From the 10 reviews we analysed, Adam and Arran are the names that recur — Adam on quoting and client communication, Arran as part of the delivery team — and the feedback on both is consistently positive. The small review pool means you're working with limited data, so it's worth asking for references on jobs similar to yours, particularly if gate automation or heritage-style work is involved, where the sample gives genuine reason for confidence.
Their work
What it's like working with them
Based on a sample of Google reviews (13 total)
“quoting was honest and transparent especially when adjustments were requested”
“within one week replaced all screws with stainless steel screws”
What they help with
Based on what their customers hired them for
How they stack up
Context from 289 fencings in Adelaide
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Adelaide Balustrade & Fencing
Adam and Arran lead the work at this Welland-based fencing and balustrade company, with Adam handling quotes and Arran involved in project delivery — reviewers name both and praise their combined expertise in custom fabrication and gate automation. The business covers a wide scope: vertical slat residential fencing, heritage-style options, pool fencing extensions, and complex gate setups including electric sliding gates and paired swing gates, including busy streetfront installations that require extra precision. What sets them apart is a willingness to handle technically tricky sites — one project involved matching new swing gates to an existing heritage style on a high-traffic Norwood street, and the result was described as 'absolutely perfect.' A warranty response on a rust issue — where they acknowledged a potentially faulty screw batch and replaced all fixings with stainless steel within a week — shows they stand behind the work after installation. Homeowners who've used them over many years note the product durability holds up, with fences installed nearly two decades ago still performing well. They're worth calling if you need gate automation alongside fencing, want heritage or custom style options, or have a tricky site that other contractors might shy away from.
Best for: electric gate automation combined with custom fencing, heritage or style-matched gate replacements on tricky sites, and pool fence extensions where attention to existing finishes matters.
Location
Often needed together
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Claim This Profile — Free →Common questions about Adelaide Balustrade & Fencing
What types of fencing and gates does Adelaide Balustrade & Fencing specialise in?+
Based on customer reviews, the business handles a broad range of work including vertical slat residential fencing, heritage-style fencing, pool fence extensions, and custom gate fabrication. They also install and integrate gate automation systems — both electric sliding gates and paired swing gates. One reviewed project involved matching new swing gates to an existing heritage style on a high-traffic street, suggesting capability with aesthetically complex briefs. If you're after a specific style or need automation built in, it's worth describing your requirements when you call.
Who will I be dealing with — is there a main contact or project manager?+
Reviews name Adam as the primary quoting contact — customers describe him as prompt, knowledgeable, and transparent on pricing even when scope changes. Arran is mentioned alongside Adam as part of the core team and is praised for expertise and professionalism during delivery. A third team member, Kai, is mentioned for site measuring on at least one job. Gate automation work is handled in partnership with specialist automation contractors, who reviewers also described as professional.
What do customers say about their pricing and quotes?+
Multiple reviewers comment positively on the quoting process, with one specifically noting that pricing was 'honest and transparent especially when adjustments were requested.' One customer reported trying four other suppliers and finding Adelaide Balustrade & Fencing the only one to respond promptly and professionally. There are no mentions of pricing being high or unexpected costs arising. That said, the review pool is small — only 13 total Google reviews — so confirming your quote in writing before proceeding is always sensible.
Do they stand behind their work if something goes wrong after installation?+
There's a specific example in reviews: a customer reported rusting screws 15 months after installation, and the company acknowledged it could be a faulty batch and replaced all screws with stainless steel within one week at no apparent cost to the customer. That's a meaningful data point on warranty responsiveness. More broadly, several reviewers reference work done 15 to 20 years prior that has held up well, suggesting build quality that outlasts the warranty period.
Does Adelaide Balustrade & Fencing work on complex or difficult sites?+
Yes — at least one reviewed project involved installing matching swing gates on a busy Norwood street, which the customer described as a 'tricky site' where installers went 'above and beyond.' The company handles both residential and more exposed streetfront or commercial-adjacent projects. If your site has access challenges, heritage style constraints, or needs automation integration, it's worth explaining the specifics upfront so they can quote accurately.