Hartley Glass Pty Ltd
Technicians Steve, Drew, Ben, and Jordan each named by customers for fast, friendly emergency glass repairs.
Steve, Ben, Drew, and Jordan are each named positively, so the quality doesn't appear tied to a single person. A small number of reviews (3 out of 45) raise concerns about pricing transparency or billing disputes — worth noting, though it's a minority of jobs and the majority of pricing feedback is positive. Before booking, it's worth confirming the full quote in writing and asking upfront whether your job suits the cheaper warehouse drop-off option versus an in-home visit — the phone team will tell you if you ask.
Their work
What it's like working with them
Based on a sample of Google reviews (55 total)
“sent someone the same day and I was surprised”
What they help with
Based on what their customers hired them for
How they stack up
Context from 261 glass & glaziers in Adelaide
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Hartley Glass Pty Ltd
A family-owned glazing operation with roughly 26 years in the trade, Hartley Glass works across both domestic repairs and trade supply — meaning they're equally comfortable replacing a single pane in a 100-year-old heritage window frame without disturbing the original timber as they are acting as a reliable glass supplier to window and door manufacturers. Technicians Steve, Ben, Drew, and Jordan each appear by name across reviews: Steve is the go-to for emergency Saturday callouts and broken window repairs, Ben has been praised for storm-night responses, Drew turned up within the hour for urgent work, and Jordan drew specific mention for clean, fast, professionally presented rental property jobs. Beyond standard window glass, they've handled dog doors in toughened glass, custom oven door glass, fireplace glass replacement, mirror cutting, shed glass, and framing glass — a broader custom-cut capability than most suburban glaziers carry. They offer a cost-saving option that most competitors don't advertise upfront: customers who can bring smaller jobs into the Wingfield warehouse can often pay less than they would for an in-home visit, which the phone team proactively mentions when quoting. Their longest-standing clients include trade businesses who've worked with them for decades, suggesting reliability for ongoing commercial accounts alongside the one-off household emergency.
Best for: urgent same-day or weekend window repairs, non-standard custom glass jobs like dog doors or appliance glass, heritage homes needing careful frame work, and rental property managers needing fast quotes and flexible scheduling.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Hartley Glass Pty Ltd
Does Hartley Glass do emergency or after-hours callouts?+
Yes — multiple reviews confirm same-day and weekend responses, including a Saturday night job during a storm. Technicians Steve and Ben are specifically named in after-hours contexts. Response times mentioned range from within the hour to the same day, depending on the job. It's worth calling directly to confirm availability and any after-hours rate that applies.
Can I save money by bringing my glass job to their warehouse?+
Yes, and notably the phone team proactively mentions this option when you call to book. One reviewer noted being told they could bring a smaller job in to the Wingfield warehouse for a lower price, though it would take longer than an in-home visit. This is worth asking about specifically if your job involves a portable or removable piece of glass. It's an option most glaziers don't advertise upfront.
What kind of custom glass jobs does Hartley Glass handle?+
Reviews mention a wider range than standard window repair — including dog doors cut into toughened glass, custom oven door glass, fireplace glass replacement, mirror cutting for furniture, shed glass, and framing glass. They've also replaced glass in heritage-era window frames without damaging the original timber. If you have an unusual or non-standard glass item, they appear to be a practical first call.
Which technicians are likely to attend my job, and what are they known for?+
Steve, Ben, Drew, and Jordan are all named in positive reviews. Steve is frequently mentioned for emergency and weekend callouts and is described as knowledgeable and down to earth. Drew is noted for arriving within the hour for urgent jobs. Jordan drew specific praise from a property manager for being efficient, clean, and professionally presented. Ben was praised for a storm-night response where he was cheerful and thorough despite difficult conditions.
Does Hartley Glass work with rental properties and property managers?+
Yes — at least one property manager has reviewed them positively, specifically praising the same-day quote turnaround, the team's ability to coordinate access times, and Jordan's presentation and workmanship on a rental window replacement. They appear to understand the scheduling and communication needs of managed properties. If you manage multiple properties, it's worth asking whether they can set up a trade account given their history of long-term B2B relationships.