O'Brien Glass® Adelaide
Andrew, Neil, Daniel and Todd are mentioned by name across reviews for their glass expertise and professional service.
From 432 Google reviewsCustomers consistently mention same-day emergency responses and thorough cleanup, with several noting the team's problem-solving skills for complex installations. While most experiences are positive, a few customers report communication gaps and scheduling issues, particularly around job coordination and appointment changes.
Their work
What it's like working with them
Based on a sample of recent customer reviews (432 total)
“very efficient and flexible with appointment times”
What they help with
Based on what their customers hired them for
How they stack up
Context from 31 glass & glaziers in Adelaide
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About O'Brien Glass® Adelaide
Andrew, Neil, Daniel, and Todd are the standout glaziers customers mention by name, with Andrew particularly noted for pet door expertise and dog behaviour knowledge. The business handles everything from emergency 24-hour callouts to custom installations, with several reviews praising their ability to navigate complex logistics like carrying large glass panes up two flights of stairs to avoid crane costs. While they're part of the larger O'Brien network, the local team maintains a personal touch with same-day emergency responses and detailed explanations of glass options. Reviews consistently highlight thorough cleanup after jobs and flexible appointment scheduling, though some customers have experienced communication gaps and scheduling issues during busy periods.
Best for emergency glass repairs with same-day service, pet door installations requiring dog behaviour expertise, complex window replacements in multi-story homes, and customers who value thorough cleanup and professional presentation.
Location
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Claim This Profile — Free →Common questions about O'Brien Glass® Adelaide
Does O'Brien Glass Adelaide offer emergency callouts?+
Yes, they provide 24-hour emergency glass repair service. Multiple customers report same-day responses, with one customer having their sliding door repaired within 2 hours of the initial call at 5pm. The emergency service includes temporary boarding and security glass installation while waiting for permanent replacements.
Which glaziers do customers recommend by name?+
Andrew, Neil, Daniel, and Todd are frequently mentioned by name in reviews. Andrew is particularly noted for pet door installations and understanding dog behaviour requirements. Neil and Andrew often work together on window replacements, while Daniel and Todd are praised for their professional approach and punctuality.
What do customers say about O'Brien Glass's cleanup and professionalism?+
Reviews consistently praise their thorough cleanup after jobs, with customers noting they leave properties 'clean and tidy' and remove all glass debris safely. The glaziers are described as respectful, professional, and helpful with moving obstacles like pot plants during installations.
Are there any common complaints about their service?+
Some customers report communication issues and appointment cancellations, particularly during busy periods. A few reviews mention jobs being rescheduled on the day of service without adequate notice. However, these appear to be isolated incidents rather than systemic problems based on the overall review pattern.