Australian Locksmiths Adelaide
Australian Locksmiths Adelaide's Ben Manuel and Julie provide honest pricing and emergency callouts without charging for unnecessary work.
From 167 Google reviewsBen Manuel and Julie are frequently mentioned by name, with Ben handling planned installations and Julie taking emergency calls, often arriving within the promised hour timeframe. Their automotive key programming appears particularly strong, with several customers noting they succeeded where other locksmiths failed.
Their work
What it's like working with them
Based on a sample of recent customer reviews (167 total)
“Won't charge you for work that is not essential”
“searched all over Adelaide for FOB issue”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Australian Locksmiths Adelaide
This team handles everything from emergency lockouts to smart lock installations and automotive key programming. Ben Manuel leads the mobile service for lock installations and repairs, while Julie specialises in emergency callouts and handle replacements. The shop-based team, including Robert and Dave, focuses on key cutting, car remote programming, and sourcing hard-to-find lock parts. They're particularly strong with automotive work - programming transponder keys, replacing key fobs, and handling unusual vehicle security systems that other locksmiths turn away. Reviews consistently highlight their honest approach of not charging for unnecessary work and offering cost-effective solutions rather than expensive replacements.
Best for: emergency lockouts with quick response times, automotive key programming that other locksmiths can't handle, honest pricing without unnecessary upselling, and mobile lock installations with punctual service.
Location
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Claim This Profile — Free →Common questions about Australian Locksmiths Adelaide
How quickly can Australian Locksmiths Adelaide respond to emergency calls?+
Based on customer reviews, they typically arrive within one hour for emergency calls, with several customers specifically mentioning this timeframe being met or beaten. Julie appears to handle most emergency callouts, and one customer noted arrival within 20 minutes for a child locked in a car. They seem to prioritise genuine emergencies and communicate arrival times via text.
Can they program car keys that other locksmiths can't handle?+
Multiple reviews suggest they're particularly skilled with difficult automotive programming jobs. Customers mention them succeeding where other locksmiths failed, including transponder keys, remote fobs, and unusual vehicle security systems. They also assess compatibility honestly - one review notes they didn't charge when a customer's car proved incompatible rather than attempting unnecessary work.
Who are the main technicians and what are they known for?+
Ben Manuel is frequently mentioned for mobile lock installations, punctual service, and honest recommendations about cost-effective solutions. Julie handles emergency callouts and is praised for quick problem-solving. The shop team includes Robert (key cutting expertise) and Dave (lock installations), with customers noting their friendly, professional approach and willingness to explain technical details.
What do customers say about their pricing approach?+
Reviews consistently praise their honest pricing, with multiple customers noting they were charged less than quoted or not charged for unnecessary work. They appear to offer cost-effective alternatives to expensive replacements and won't push additional services. One customer specifically mentioned getting work done for $50 that other locksmiths quoted at $180-$250.