Adelaide Emergency Plumbing
Sam, Steve, and Connor each show up on time and walk you through the job before touching a thing.
Pricing is the one area worth going in with eyes open: a handful of customers — particularly on weekend callouts or after-hours jobs — found the total significantly higher than expected, and the $145 callout fee is absorbed into the job only if you proceed. The recent half of reviews shows more rating variance than the earlier period, which suggests asking for an itemised quote upfront and confirming the callout fee policy before committing, especially for after-hours work.
Their work
What it's like working with them
Based on a sample of Google reviews (143 total)
“he took the time to explain the issue and the steps he would take”
“replaced the hot water system straight away”
What they help with
Based on what their customers hired them for
How they stack up
Context from 296 plumbers in Adelaide
Credentials & background
Sourced from 6 public records so you don't have to look them up yourself
About Adelaide Emergency Plumbing
This is a company that dispatches multiple plumbers across Adelaide, meaning you're booking the business rather than a specific sole trader — which matters when you're reading reviews. Named technicians like Sam, Steve, Connor, Louis/Louie, Peter, Jordan, Jayden, Derek, and others each appear with their own strengths: Sam is praised repeatedly for transparent, no-pressure quoting across hot water, drains, and air conditioning; Steve is the go-to name for hot water system diagnosis and same-day replacement; Connor draws compliments for meticulous cleanup and explaining his work on tap and hot water installs; and Peter earns mentions for efficient blocked drain clearance using hydrojetting and CCTV. Beyond standard residential plumbing, the team handles pipe relining, gas line work, blocked drain diagnosis with CCTV camera inspection, hot water system replacement, and evaporative and ducted air conditioning servicing — a broader scope than most plumbers carry. Emergency availability is a genuine operational reality here, not just marketing: multiple reviewers confirm technicians arriving within one to two hours on Sundays and late evenings. The business also handles commercial jobs, with at least one salon drain clearance noted in reviews. First-home buyers and landlords dealing with drainage or hot water emergencies are the clearest fit, particularly those who want the job explained step by step rather than just invoiced.
Best for: urgent after-hours hot water failures requiring same-day replacement, blocked drain diagnosis using CCTV and hydrojetting, and homeowners who want the scope of work explained clearly before any work begins.
Location
Often needed together
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Claim This Profile — Free →Common questions about Adelaide Emergency Plumbing
Does Adelaide Emergency Plumbing actually attend after hours, or is that just marketing?+
Multiple reviewers confirm real after-hours attendance — one customer called on a Sunday night and had a technician arrive within two hours, and another had their hot water replaced on the spot during an evening callout. Weekend and public holiday callouts do carry a $145 fee, which is credited toward the job if you proceed. The business appears to genuinely staff emergency jobs rather than just taking bookings for the next business day.
What do customers say about pricing?+
Most reviewers describe the pricing as fair given the emergency context, but a handful — particularly on weekend or after-hours jobs — found the final invoice significantly higher than expected. Specific complaints in the reviews mention $670 for a pipe coupling repair and a hot water replacement quoted at nearly $5,200 (the customer found alternatives for under half that price). The safest approach is to ask for an itemised written quote before authorising any work, and to confirm whether the $145 callout fee applies to your situation.
Which plumbers should I request, and what are they known for?+
Sam appears most often in reviews and is specifically praised for no-pressure quoting, clear explanations across hot water, drains, and air conditioning, and punctuality. Steve is repeatedly highlighted for fast hot water system diagnosis and same-day replacement. Connor draws praise for neat workmanship and thorough cleanup on tap and hot water installs. Peter is mentioned for efficient blocked drain clearance using hydrojetting and CCTV. You can request a preferred technician when booking, though availability will depend on scheduling.
Does Adelaide Emergency Plumbing handle blocked drains, or just general plumbing?+
Blocked drains are a clear operational strength based on reviews. The team uses hydrojetting and CCTV camera inspection to clear and diagnose drains, and several reviewers specifically mention tree root blockages being resolved efficiently. They also offer pipe relining for damaged sections, which reviewers Louis and Andre handled in one case. Commercial drain work has also been mentioned — at least one salon called them for a blocked drain emergency.
What areas does Adelaide Emergency Plumbing cover?+
The business is based in Evandale, SA and reviews reference jobs across metropolitan Adelaide. Reviews don't specify exact suburb boundaries, so if you're in an outer suburb or regional area, it's worth confirming coverage when you call. Given they dispatch multiple technicians simultaneously, coverage appears broader than a sole-trader operation would manage.