Prompt Plumbing and Air
Jake answers after-hours calls, turns up fast, and often finds a cheaper fix than the one you feared.
Most of the good stuff ties to one bloke, Jake Hanson, which is handy if you want a plumber who actually answers the phone and shows up. He gets overtime for same-day fixes and after-hours jobs, with plenty of people calling him after bigger companies ring out. The reviews suggest a pattern of honesty over upsells, with one customer spared a hot water tank replacement and another talked through a diy fix. If you ask for Jake when you book, you're getting the name all 50 reviews are talking about.
Their work
What it's like working with them
Based on a sample of Google reviews (112 total)
“Contacted Jake at 8.30am on a 41 degree day”
“After assessing the tank, Jake told me it was just a problem with the valve”
“He clearly explained the issue and completed the job promptly”
“Good pricing, great service, and no mess left behind”
“Fontino Concrete recommended Prompt Plumbing”
What they help with
Based on what their customers hired them for
How they stack up
Context from 296 plumbers in Adelaide
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Prompt Plumbing and Air
Prompt Plumbing and Air is a Seaford Heights one-man show run by Jake Hanson, and the reviews make it clear he works across plumbing, gas fitting, and air conditioning. Jake is mentioned by name in most reviews, so you know exactly who to ask for when you call. He has a habit of quoting a job the same day and getting the work done the next day, sometimes the same day. Evening and weekend callouts are real here, with several reviewers naming Friday night, late evening, and Sunday afternoon jobs. He gets called in after bigger companies don’t answer or can’t come out. The work spans blocked drains, burst pipes, hot water, gas fitting, evaporative cooling, and split systems. Homeowners most often mention his straight explanations and honest advice, including one case where he told a customer how to do the job herself. Reviews suggest he is comfortable with rental properties and short-notice jobs before things like concrete pours. For a busy household or an urgent fix on a hot day, this is the kind of bloke you can book without drama.
Best for urgent plumbing and gas jobs out of hours, same-day air conditioning or hot water swaps, and clear fixed-price quoting before work starts.
Location
Often needed together
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Claim This Profile — Free →Common questions about Prompt Plumbing and Air
Does Prompt Plumbing and Air do same-day callouts?+
Yes, same-day is the norm in the sample of reviews we saw. Jake was often there within 30 to 60 minutes of the call, with several same-day air conditioning and hot water jobs mentioned.
What sort of work does Jake Hanson specialise in?+
His most repeated jobs were blocked drains, hot water systems, evaporative air conditioning, and gas fitting. He also took on sewer repairs, burst pipes, taps, filters, and split system replacements.
Is this a one-person business or does he have a team?+
The reviews almost always name Jake as the person who came out. One review mentions Jake and his team, but most of what you read points to Jake running the show directly.
Are Jake's prices considered reasonable?+
Reviewers repeatedly called his pricing good, reasonable, and fair, including one customer who said he was cheaper than what she would have paid a mainstream plumbing company on a weekday.
What areas does Jake cover?+
He is based in Seaford Heights but one reviewer had him travel from Seaford to North Adelaide on a Friday night. That suggests he covers a good stretch of southern and central Adelaide, but it's worth confirming by phone.