Urathane Solutions Pty Ltd
Waterproofing company demonstrates technical honesty by referring customers elsewhere when expensive work isn't needed.
From 24 Google reviewsThe urethane injection process consistently achieves precise results, with customers reporting cracks closing and foundations lifted to the millimetre using laser monitoring. One detailed negative review highlights aggressive payment terms requiring payment within 24 hours, though the customer still rated the actual work quality at 5 stars.
Their work
What it's like working with them
Based on a sample of recent customer reviews (24 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 28 waterproofings in Adelaide
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Urathane Solutions Pty Ltd
Urethane Solutions specialises in chemical underpinning using urethane injection technology to lift and stabilise sinking foundations — an alternative to traditional concrete underpinning that requires minimal excavation. Reviews consistently mention team leaders Lenny, Trent, and Luke by name, with Trent handling assessments and quoting, while Lenny leads the on-site crews. The process involves drilling small holes around foundations and injecting expanding urethane to lift structures back to level, monitored precisely with laser equipment. Customers particularly value their diagnostic honesty — multiple reviews mention technicians identifying issues that didn't require their expensive services and referring customers elsewhere. They focus on residential foundation problems in older Adelaide homes, especially properties on reactive clay soils where traditional underpinning would be disruptive.
Best for: foundation lifting in older Adelaide homes on reactive clay soils, customers wanting minimal excavation disruption, and homeowners seeking honest assessments even if no work is needed.
Location
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Claim This Profile — Free →Common questions about Urathane Solutions Pty Ltd
What is urethane injection underpinning and how does it work?+
Urethane injection involves drilling small holes around your foundation and injecting expanding urethane foam to lift and stabilise sinking structures. Reviews describe it as a low-impact alternative to traditional concrete underpinning, with customers reporting their houses lifted back to original positions with minimal excavation. The process is monitored with laser equipment for millimetre-accurate results, and multiple customers mention being amazed at the technology compared to disruptive traditional methods.
Who are the key team members at Urethane Solutions?+
Reviews consistently mention Trent for initial assessments and quoting, Lenny as the main site supervisor, and Luke for technical explanations during work. Customers specifically praise Trent's honest diagnostic approach, with several reviews noting he told customers they didn't need underpinning when other companies recommended expensive work. Lenny is repeatedly mentioned for daily communication during jobs and professional crew management.
What do customers say about their payment terms?+
One detailed review highlighted very aggressive payment terms, with an invoice issued Thursday requiring payment by Friday (24 hours later). The customer received a 'late payment' call on Monday morning and suggested the company adopt a 7-day payment policy instead of immediate payment on completion. While the customer gave 5 stars for work quality, they were unhappy with the payment approach and follow-up calls.
How long do the foundation repairs typically last?+
One customer reported their 1920s cottage repair remains crack-free 8 years later, and reviews mention a 10-year guarantee on the stabilisation work. The company appears to focus on identifying and addressing root causes - one review mentions they recommended adding a downpipe to prevent future foundation movement. Customers report confidence to proceed with renovations after the underpinning work.