Albury Wodonga Heating and Cooling
Norm personally sorts heating failures other mobs write off, often the same morning you call.
The strongest thread is Norm personally sorting heating and cooling problems other techs either misdiagnosed or quoted to replace. One customer was told their aircon needed $4,000 for a replacement; this crew fixed it in half an hour. Another got a second hand part fitted the same afternoon after ringing at 8.30am. That same day attendance shows up in several reviews, including weekend callouts at no obvious extra cost. The reviews do swing though, with a few recent one stars about warranty follow through and a ducted install leaking into a roof. For jobs like gas heater servicing, ducted repairs and split installs you're backing the crew, but get written confirmation of timing and ask who will be on site.
Their work
What it's like working with them
Based on a sample of Google reviews (43 total)
“rang them this morning at 8.30am and we’re here by 10am”
“looking after my family and I for years”
What they help with
Based on what their customers hired them for
How they stack up
Context from 563 air conditionings in Albury
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Albury Wodonga Heating and Cooling
Norm runs the show here, often turning up himself to diagnose heaters and coolers on weekends. Ebony handles the front desk and gets praised for being friendly and professional. Will, Hayden and Matt form the install crew customers call fast and efficient. They fix plenty of things other mobs walk away from, including a $4,000 replacement quote someone else gave. They also do second hand part saves and same day temp fixes when you're freezing. Their backyard is older homes with gas ducted systems and split systems around Lavington and Albury Wodonga. They talk through vents and thermostat settings so the whole house works better, not just the unit. You'll get old fashioned service if you catch Norm, but confirm your booking time because a few customers chased them for updates.
Best for: same day gas ducted heater repairs, servicing older split and swampy systems around Lavington, and installing ducted heating and cooling in established homes.
Location
Often needed together
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Claim This Profile — Free →Common questions about Albury Wodonga Heating and Cooling
Who actually turns up for the job?+
Norm is the owner and often does the diagnostics himself. Will, Hayden and Matt get mentioned for fast and professional split installs. Ebony runs the office side and earns praise for being friendly. Ask at booking who will attend if you want Norm specifically.
Do they handle urgent heater or aircon breakdowns?+
Yes, based on reviews. One customer rang at 8.30am and had someone by 10am. Norm has also come out after closing the shop on a Saturday. If speed matters, ring rather than leaving a message because a couple of customers said the message bank filled up.
What do customers say about their pricing?+
The positive reviews say reasonably priced and good value. They apparently sourced a second hand part for a temp fix, which suggests flexibility on cost. One customer said parts prices seemed a little high, but most feedback focuses on the work quality rather than cost.
What systems do they service?+
Gas ducted heaters, split systems, swampy coolers and underfloor heating all appear in the reviews. They also seem comfortable with Panasonic inverters. If you've got an older house around Lavington or Albury Wodonga, that's exactly the kind of job their reviews talk about.
Do they stand behind their work if a new unit fails?+
The reviews are mixed on this. Some customers say the service was excellent long term. Others describe a warranty claim being left with the manufacturer and a ceiling damage repair still pending after eight months. Get your warranty and follow up commitments in writing before a big install.