BJ Heating & Cooling
A dead hot water system had a replacement installed before lunch on the same day.
The pattern that matters most is full system replacements done fast. One family had a 27 year old gas ducted heater die and BJ had a new unit installed within three business days of the first call. Another customer rang on a Friday about a quote and had the air conditioner installed by Monday afternoon. Names keep coming up for specific jobs, Tom for design work, Stewart for gas heaters, Liam and Barnaby for splits, and Rick for urgent hot water callouts. That points to a stable crew with clear specialties rather than whoever turns up on the day. There are two one star reviews in the sample where callers felt spoken down to or refused service, which is a small share of this review pool. Worth asking directly about how they handle new customer enquiries if you have not bought from them before.
Their work
What it's like working with them
Based on a sample of Google reviews (61 total)
“worked with us to design a system”
“went above and beyond to help us”
“Stewart did a great job installing our gas heater”
“text message to say they were on their way”
“installation of new Heating Unit within 3 business days”
What they help with
Based on what their customers hired them for
How they stack up
Context from 563 air conditionings in Albury
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About BJ Heating & Cooling
BJ Heating & Cooling covers both heating and cooling plus hot water, which means one tradie can sort most climate jobs in your home. Review after review shows they replace evaporative coolers, ducted gas heaters, and reverse cycle systems, not just small split units. Tom handles the design side and made three trips to one property before install day, so complex or unusual layouts get proper attention. Liam and Barnaby get named for split installs, Stewart for gas heaters, and Rick for getting out fast when a hot water system dies. The office team sends text updates and apologises personally if the crew runs late, which reviewers mention as much as the work itself. They run a showroom too, so you can look at units before committing. This is a crew for full system replacements, seasonal servicing, and urgent fixes rather than tiny handyman jobs. They also sell parts over the counter, like a solenoid for a five minute evaporative cooler repair. If you want a business that handles heating, cooling, and hot water under one roof, this is a practical choice.
Best for full heating and cooling system replacements, urgent hot water callouts, and seasonal servicing of evaporative and ducted units.
Location
Often needed together
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Claim This Profile — Free →Common questions about BJ Heating & Cooling
Does BJ Heating & Cooling handle both heating and hot water, or just air conditioning?+
They handle both. Reviews mention new evaporative coolers, ducted gas heaters, reverse cycle split systems, continuous flow hot water units, and hot water repairs. Rick is the name tied to urgent hot water callouts, while Stewart handles gas heater installs. If your house needs cooling, heating, and hot water work, this is a one stop shop.
How quickly can they get a new system installed?+
Several reviewers had fast turnarounds. One customer called on a Friday about a quote and had the new air conditioner installed by Monday afternoon. Another had a 27 year old gas ducted heater die and the new unit was running within three business days. The showroom means some units are in stock, which speeds things up.
Who are the key people at BJ Heating & Cooling?+
Tom is the design and sales person reviewers mention most, especially for complex or unusual properties. Stewart installs gas heaters, Liam and Barnaby handle split systems, Banjo guides installs through smoothly, and Rick gets out fast for urgent hot water jobs. Brendan and Kristy handle the office side and appointment communication. Paul also works in sales.
Do they look after older heating and cooling systems?+
Yes. Several reviewers used them to service existing evaporative coolers and ducted heaters, not just replace them. One customer bought a solenoid over the counter and installed it themselves after getting advice. Another had a warranty issue fixed within ten minutes of a tradie arriving, so they do repairs and diagnostics too.
What should I know before calling BJ Heating & Cooling?+
They are based in South Albury but reviews suggest they work across the broader area and meet people at home with stock when needed. Two reviewers felt dismissed when they called about problems with units not purchased from BJ, so confirm upfront how they handle new customer enquiries. For big system jobs, ask for Tom on the design side.