Wello's Plumbing & Gas
Same-day hot water replacements and weekend emergency callouts, with Tom on the tools and Sam on the phone.
The thing that stands out most is same-day emergency turnaround, especially for hot water units that die on weekends or right before a long weekend. Multiple reviewers had a new system installed within four to six hours of first calling. Tom and Sam get named a lot in those urgent jobs, with Sam handling Sunday bookings and Tom showing up early the next morning. One vase of praise mentions the office letting customers know if someone is running late, which matters when you have water leaking under your house. If you need a specific technician, ask for Tom on diagnostic or quote-heavy work, and Ben or Tim for straight installs. This is a busy local crew that suits rental agents and homeowners who want the job done before dinner, not next Thursday.
Their work
What it's like working with them
Based on a sample of Google reviews (75 total)
“gave me options about what to do”
“Sam returned my call within a few hours”
“came at very short notice”
“work request 10am”
“prompt, professional, and easy to communicate with”
What they help with
Based on what their customers hired them for
How they stack up
Context from 466 plumbers in Albury
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Wello's Plumbing & Gas
Tom and his crew have been doing plumbing and gas work around Albury-Wodonga for about 13 years. The team includes Sam who handles the office and after-hours calls, plus Ben and Tim who show up for installs and repairs. Reviews point to a shop that clears blocked toilets on weekends and swaps dead hot water units same-day, often within hours of a call. They cover both owner-occupied homes and rental maintenance through local real estate agencies. Several long-term property managers and landlords use them for everything from leaky cisterns to full bathroom renovations. Ask for Tom on jobs where you need options explained, like a failing hot water system or rangehood venting in a kitchen reno. The customer base includes families, renters, and commercial clients, with repeat work going back eight-plus years.
Best for: urgent hot water replacements, weekend plumbing emergencies, and consistent maintenance for rental and commercial properties across Albury-Wodonga.
Location
Often needed together
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Claim This Profile — Free →Common questions about Wello's Plumbing & Gas
What areas does Wello's Plumbing & Gas cover?+
They are based in Thurgoona, NSW and reviews mention jobs around Albury-Wodonga and nearby towns. Many customers are local residents and rental property managers in the broader Albury-Wodonga region.
Does Wello's Plumbing & Gas do emergency callouts?+
Yes. Multiple reviews describe Sunday and Saturday callouts for blocked toilets, burst pipes, dead hot water units and failed air conditioners. Sam or Tom typically take the first call and get a plumber out within hours, sometimes same-day.
What do customers say about Wello's pricing?+
Most feedback says pricing is fair and competitive. A few reviews call it 'really competitive' or 'reasonably priced'. There are no repeated complaints about surprise charges or quotes being blown out, and the team often gives options before starting work.
Can they handle rental property maintenance?+
Yes. Several long-term clients are real estate agents and landlords. Reviews mention quick turnaround for tenant requests, clear communication with property managers, and efficient completion of jobs like leaking toilets, blocked drains and hot water replacements.
Who should I ask for if I need a specific type of job done?+
Tom is often named for diagnostics, quotes and tricky hot water work. Ben and Tim are mentioned for installs and repairs. Sam handles bookings and after-hours phone calls, so call and ask for the right person if you can.