Ballarat Hot Water Service
Wayne handles the rebate while Mykala sorts the extras, including a surprise gas leak fix.
The single review is glowing and very specific. Wayne installed a solar hot water system and managed the rebate end to end, while Mykala went out of her way to fix a gas leak inside the home that wasn't part of the original quote. That attention to an unexpected safety issue is exactly what you'd hope for from a two-person operation. With only one review to go on, ask about their warranty process and what post-install support looks like before you commit. It's a small sample, but nothing in it raises a concern.
Their work
What it's like working with them
Based on a sample of Google reviews (1 total)
“Rebate was simple, Wayne did it all.”
“Mykala also went out of her way to fix a gas leak inside.”
“No more wasted water waiting for hot water!”
“They are extremely professional and thorough.”
What they help with
Based on what their customers hired them for
How they stack up
Context from 7 appliance repairs in Ballarat
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Ballarat Hot Water Service
Wayne and Mykala run this Delacombe outfit and handle the whole show, from installs to the boring rebate paperwork. One reviewer specifically called out Mykala for stepping in and fixing a gas leak that wasn't part of the original hot water job. That willingness to jump on an extra safety issue says a lot about how they work. Solar hot water installs are the clear speciality here, with the rebate process managed for you rather than dumped back in your lap. The reviewer's main win was not waiting ages for hot water at the tap anymore. This is residential work with real care around the small things like thoroughness and finishing the job properly. If you're in the Ballarat area and want solar hot water handled end to end, this pair is worth a call.
Best for: solar hot water installs with rebate management, unexpected adjacent fixes like gas leaks that crop up during a job, and homeowners in the Delacombe and wider Ballarat area who want a tidy two-person team.
Location
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Claim This Profile — Free →Common questions about Ballarat Hot Water Service
Do they handle the solar hot water rebate paperwork?+
Yes. Wayne handled the rebate process for the one reviewer, and they said it was simple. They specifically said Wayne did it all.
Do they only do solar hot water?+
Reviews only mention solar hot water installation, but the business name covers hot water generally. Mykala also fixed a gas leak inside during the same job, so they're comfortable stepping outside strict hot water work.
Who will come to my house?+
Wayne and Mykala both worked on the one job in the reviews. Expect a small two-person team that handles the work directly.
Are they good with unexpected problems during a job?+
The single review says Mykala went out of her way to fix a gas leak inside that wasn't part of the hot water install. That suggests they're willing to solve problems that come up rather than walking away.
Where do they work?+
They're based in Delacombe, VIC. The business name points to Ballarat-wide work, but confirm your suburb when you call.