Barclay's Appliance Service Centre
Karen and Daniel are the names to ask for when you need an appliance fixed properly in Ballarat.
Karen and Daniel get named again and again for turning up on time, explaining the problem, and fixing appliances properly, especially LG and Samsung gear. The workshop drop-off route is where this place shines: several customers got their washing machine back in days, not weeks, and one said the bill came in under the mobile quote they had already paid elsewhere. The frustration is in scheduling and the front office, where frequent three-week waits and a receptionist several reviewers describe as rude overshadow a genuinely good field team. If you book, ask directly whether Karen or Daniel can take the job, and check wait times before you disconnect your only washing machine. This is a practical option for Ballarat warranty work and workshop repairs, provided you are ready to chase the office a little.
What it's like working with them
Based on a sample of Google reviews (124 total)
“Amazing service from Daniel, so genuine”
“called us after just a few days”
“Jo advised me to contact the company”
“definitely no concept of providing the best outcome”
“Tried to ask if my oven service could be brought forward”
What they help with
Based on what their customers hired them for
How they stack up
Context from 322 appliance repairs in Ballarat
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Barclay's Appliance Service Centre
This is a Ballarat East repair workshop and mobile service that handles the branded whitegoods others refer away. Reviews name Wayne, Karen, Daniel and Ivy as techs who diagnose fast and explain what they're fixing. The workshop on Albert Street is where locals drop off washing machines and fridges rather than waiting for a mobile visit. Jo and Alan get credit for chasing re-sellers on near-dead warranties, which has saved at least one customer a full replacement. Karen specifically turns up with the right part, tests the appliance, and cleans up before she leaves. The down side is front-of-office friction and long waits for intake, which loyal customers describe as a busy booking board, not a skill problem. If you need Samsung or LG warranty work in Ballarat, this is one of the main options, and the tech side is where the strong praise sits.
Best for: Samsung and LG warranty repairs, workshop drop-off jobs where you want it back in days rather than weeks, and anyone who wants to ask specifically for Karen or Daniel.
Location
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Claim This Profile — Free →Common questions about Barclay's Appliance Service Centre
What appliances does Barclay's repair most often?+
Reviews mention washing machines, dishwashers, fridges, ovens, rangehoods, dryers and plate warmers. Samsung and LG machines come up most, often for warranty work. You can book a mobile visit or drop the appliance at the Ballarat East workshop.
Who are the technicians to ask for?+
Karen, Daniel and Wayne are the names customers praise for quick diagnosis, clear explanations and cleaning up after themselves. Jo and Alan are mentioned for helping push brand warranty outcomes when repairs aren't worth it.
How long is the current wait?+
Reviews frequently mention waits of two to three weeks for the first visit, then longer again for parts, especially on warranty jobs. Workshop drop-offs can turn around in days, so that is often the faster option when the wait doesn't work for you.
Does Barclay's handle warranty work for Samsung or LG?+
Yes. Multiple reviews mention Barclay's being used for Samsung and LG warranty repairs in Ballarat, with mixed results. Some customers got the help they needed, while others waited weeks and had to chase updates, so budget extra time for warranty jobs.