Creative Bathroom Solutions
Carl, Shane and Callum are the same three names across nearly every review, with repeat customers booking them again.
The same three names keep showing up: Carl for quotes and daily communication, Shane for tilework, Callum for plumbing and general fixes. That points to a tight crew rather than whoever is free that week. Several customers have hired them twice or three times, which says more than a single glowing review. They do full bathroom renos, laundries, kitchens and ensuites, and they cope with the nasty surprises older homes throw up. If you're after a fast, cheap refresh, this might not be the right fit. But if you want a team that turns up, keeps you posted, and fixes any post-reno niggles without argument, the reviews back that up.
Their work
What it's like working with them
Based on a sample of Google reviews (32 total)
“communicated job progress on a daily basis”
“Shane has laid the tiles beautifully”
“Callum the plumber/ Jack of all trades”
“Have used Creative Bathrooms twice now”
“solid brick, older home with besser block walls”
What they help with
Based on what their customers hired them for
How they stack up
Context from 35 bathroom renovations in Ballarat
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Creative Bathroom Solutions
Carl runs this with Shane on the tools and Callum as the plumber and all-rounder. Customers consistently name the same three men across every project. It reads as a stable crew, not a rotating cast. They handle complete bathroom renovations from demo to final fittings, plus laundries, ensuites, kitchens, and standalone plumbing. If you're in an older home with solid brick or besser block walls, reviews show they cope with the tricky prep work. Communication is the reason customers come back a second or third time. Carl checks in daily, the team arrives when they say they will, and follow-up fixes happen without argument. Workmanship on tiles and finishes gets called 'faultless' and 'top notch' repeatedly. That's the thing to know before you book: this is not the cheapest option, but the trade-off is a finished job you won't have to call someone else to redo.
Best for full bathroom and ensuite renovations in older or solid brick homes, multi-room projects that include laundry and kitchen plumbing, and homeowners who value daily communication and a stable three-person crew.
Location
Often needed together
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Claim This Profile — Free →Common questions about Creative Bathroom Solutions
Who actually works on my bathroom?+
Customer reviews consistently name Carl as the person who quotes, coordinates and sends daily updates. Shane handles tiling and finishes. Callum is the plumber and jack-of-all-trades. The same trio appears time and again, so you're unlikely to get a different crew on site.
Do they handle older homes with tricky walls or floors?+
Yes. Multiple customers specifically mention solid brick, besser block or 100-year-old homes where removing old tiles and preparing surfaces was difficult. Reviews say the team worked through it with good humour and quality workmanship.
What range of projects do they take on?+
Reviews show complete bathroom and ensuite rebuilds, laundry renovations, kitchen plumbing and tiling, toilet upgrades, grout repairs and splashback installation. If they are already working on your bathroom, they can often fold in a laundry or toilet at the same time.
How is their communication during a project?+
Carl provides daily progress updates throughout the job. Customers say the team arrives when they say they will, answers questions as they come up, and follows up after completion to fix any small issues without pushback.
Do they work outside Bacchus Marsh?+
Reviews mention at least one job where the team commuted a fair distance and still went above and beyond. If you're outside their local area, it's worth asking Carl directly whether they cover your suburb and whether travel affects the quote.