Tradelink Ballarat Showroom + Trade
Kirstin walks overwhelmed renovators through every fixture choice, then price matches if something doesn't fit.
The thing you need to know is that Kirstin is the store's backbone. She gets named in more reviews than anyone else by a wide margin, usually for guiding bathroom choices, checking fit, and chasing better prices. Customers write like they've found a friend who won't upsell them, and at least two people say they'd travel from Geelong or drive an hour to buy here. The trade counter works too, with a local plumber saying he'll use the store more often now. Not everything is glowing. Three older reviews mention slow follow-up, abrupt service, or no call back, but 18 of 21 reviews are five stars and recent ones have trended higher. If you want the personal touch, call ahead and ask for Kirstin or Cheryl.
Their work
What it's like working with them
Based on a sample of Google reviews (24 total)
“Kirstin was always checking in and sending new ideas”
“quickly had an idea of what may work”
“she got us the best prices she could”
“there was no pressure to buy anything”
“will now travel from Geelong”
What they help with
Based on what their customers hired them for
How they stack up
Context from 35 bathroom renovations in Ballarat
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Tradelink Ballarat Showroom + Trade
Kirstin owns the bathroom selection process here. Multiple reviewers name her as the reason a renovation stopped feeling overwhelming. She guides choices on tapware, basins, vanities, and colour matching, then sends itemised quotes you can approve online. The boys out back step in when she's away and helped one customer pick a mixer tap at short notice. Kirstin also checks fit against your existing setup, which saved one customer from keeping a tap that didn't suit their old sink. She price matches when products won't work, so a swap doesn't cost you extra. Delivery reaches at least an hour outside Ballarat, with one customer getting everything dropped at their door. The showroom stocks bathroom and kitchen fixtures, including baths, sinks, taps, towel rails, and exhaust fans. Plumbers use the store too, which tells you the trade counter knows its stock. Recent reviews have trended higher, and most of the warmth comes from the last couple of years.
Best for first-time renovators who want someone to guide product choices without pressure, trade customers needing reliable plumbing supplies, and homeowners wanting fit-checked kitchen or bathroom fittings delivered outside Ballarat.
Location
Often needed together
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Claim This Profile — Free →Common questions about Tradelink Ballarat Showroom + Trade
Who should I ask for when I visit Tradelink Ballarat?+
Ask for Kirstin. Nearly every positive review names her for product advice, fit checking, and quote follow-up. Customers also mention Cheryl being helpful on the floor. If you're a plumber, the trade counter team can help source supplies.
Can Tradelink help me choose everything for a bathroom renovation?+
Yes. Reviewers describe getting guided through tapware, basins, baths, vanities, and accessories, often across multiple visits. Kirstin sends itemised quotes, adjusts them as you refine choices, and lets you pay online once the order is locked in.
Do they deliver to homes outside Ballarat?+
Yes. One customer an hour away had their whole bathroom order delivered straight to their door at no apparent hassle. Reviewers don't give exact delivery charges or coverage limits, so confirm your postcode with the store.
Will they match prices if a product doesn't work out?+
One customer tried to return a tap that didn't fit their old sink. Kirstin researched a suitable replacement and price matched it with the original purchase, so they weren't out of pocket. Fit checking before purchase is worth asking for, though reviews suggest Kirstin does this anyway when she's involved.