Ballarat Total Carpet Cleaning
Luke removes stains other cleaners couldn't and fits people in at short notice.
The pattern is Luke getting people out of a bind, often with next day service during busy periods. Multiple reviewers said he removed stains a previous carpet cleaner couldn't, which points to proper technique rather than just a quick pass. Luke does the carpet and couch work, while his wife Loida keeps communication clear on the booking side. They handle full vacate cleans too, not just carpets. If you need someone who will fit in a rental or end of lease job at short notice, this is a practical pick.
Their work
What it's like working with them
Based on a sample of Google reviews (177 total)
“removing stains that a previous carpet cleaner couldn't”
“came the next day (during busy December period)”
“made my 10 seater sofa new again”
“great end of lease cleaning”
“happy to have a chat afterwards”
What they help with
Based on what their customers hired them for
How they stack up
Context from 412 carpet cleanings in Ballarat
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Ballarat Total Carpet Cleaning
Luke runs a tight ship on short notice jobs. Reviewers kept getting next day carpet cleans in the busy December period. He also removed stains a previous cleaner couldn't budge. His wife Loida handles a lot of the scheduling and communication, so things stay coordinated. They do more than carpets too. Full vacate cleans including a four bedroom house that had two young kids living in it. Luke even took a customer's curtains home so he could clean them properly. If your couch is looking rough after toddlers or pets, he has revived ten seaters and modular suites to near new. The service leans residential and rental focused, with several end of lease cleans in the reviews. Pricing gets called fair and competitive without anyone saying cheap. He tends to stay for a chat rather than rushing off, which a few reviewers specifically liked.
Best for: urgent carpet and couch cleans before move in or lease handover, stubborn stain and pet mess removal, and full vacate cleans on residential rentals.
Location
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Claim This Profile — Free →Common questions about Ballarat Total Carpet Cleaning
Can Ballarat Total Carpet Cleaning fit me in on short notice?+
Reviews strongly suggest yes. Several customers got next day service, including during a busy December period. If you have a rental inspection or move in date coming up fast, ask Luke directly. Several reviewers specifically mentioned being squeezed in at very short notice.
Do they clean things besides carpets?+
Yes. Reviews mention couches, rugs, mattresses, curtains and even full vacate cleans. Luke took one customer's curtains home to clean them properly, and has done a full end of lease clean on a large four bedroom family home.
Is Luke good with stains and pet mess?+
Multiple reviewers said he removed stains that a previous cleaner couldn't. One customer thought their carpet was destroyed by puppy pee and it came up great. Pet odour removal is specifically mentioned in at least two reviews.
What is Luke like to deal with in person?+
The word 'friendly' comes up constantly. Luke tends to stay for a chat rather than rushing off to the next job. His wife Loida also gets praised for her communication and scheduling. Reviewers describe them as honest, reliable and easy to talk to.