UpDown Garage Doors
Jesse answers his phone on Sunday evenings and has Doug out fixing doors within an hour.
The pattern that matters is speed: several customers had a door fixed the same day, and one had Doug out within an hour. Jesse answered his mobile on a Sunday evening and had someone booked for Monday morning. That level of response is useful when your car is stuck in the garage. They also handle doors supplied by other companies, including warranty work with no fuss. Confirm whether you're getting Jesse, Doug, or another crew member on site, but reviews suggest it won't slow the job down.
Their work
What it's like working with them
Based on a sample of Google reviews (32 total)
“I had to call them on a Sunday evening”
“included a link so i could track Jesse”
“even though the door was supplied by another company”
“the work was done same day with no fuss”
“using UpDown Garage Doors to service and repair our properties”
What they help with
Based on what their customers hired them for
How they stack up
Context from 4 garage doorss in Ballarat
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About UpDown Garage Doors
Jesse runs a small garage door crew that answers the phone on the first ring, even on a Sunday evening. Reviews name Jesse for diagnosis and quoting, Doug for same-hour fixes, and Peter helping on installs. They do new roller doors, motor swaps, spring and cable repairs, remotes, and full services. A construction company uses them for all their roller doors, so they handle trade work too. The move that stands out is their tracking link: you can watch Jesse drive to your house the day of the job. They also send text updates ten minutes before arrival. This is a shop for urgent repairs and people who hate waiting for callbacks.
Best for urgent garage door repairs, same-day motor and spring replacements, and ongoing servicing for rental properties and builders across Ballarat.
Location
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Claim This Profile — Free →Common questions about UpDown Garage Doors
Does UpDown Garage Doors do emergency callouts?+
Yes. Multiple reviewers called on weekends or late in the day and got help fast. One reviewer called on a Sunday evening and had someone booked for Monday morning. Doug fixed another customer's door within an hour of the phone call.
What areas does UpDown Garage Doors cover?+
They're based in Miners Rest, VIC and mention servicing Bonshaw and other Ballarat-area suburbs. Reviews don't list every suburb, so confirm your exact address with them when booking.
Do they only work on doors they installed?+
No. They've fixed doors supplied by other companies, including warranty work on a door another company installed. One reviewer had a new motor fitted on a door from elsewhere and got a tip about fitting a surge protector too.
What should I expect on installation day?+
Jesse sends a text message with a live tracking link so you can see exactly where he is on the way to your house. One customer got a text ten minutes before arrival. Reviews mention clear quoting first, then the work happens within a day or two.
What's the pricing like?+
Multiple reviewers describe pricing as fair or very reasonable. One had a cable replacement and full service done in about an hour and a half. Get a quote over the phone before booking, as Jesse often prices jobs on the first call.