Crosier Glass
Justin, Rob and Matt have a habit of turning broken windows around the same day they're called.
Same-day and next-day turnaround is the thing customers talk about most, with Justin, Rob and Matt all named for prompt work. The overall picture is a local Sebastopol shop that competes on speed and price, with Ballarat buyers willing to make the trip. Reviews are split between glowing five-star experiences and a handful of one-star grumbles, so treat this as a solid repair option rather than a premium service.
What it's like working with them
Based on a sample of Google reviews (22 total)
“Matt had it replaced very quickly within the same day”
“Cheaper than Ballarat”
“Very impressed with the staff (Justin and Rob)”
“45mins i had my window back”
What they help with
Based on what their customers hired them for
How they stack up
Context from 9 glass & glaziers in Ballarat
Credentials & background
Sourced from 2 public records so you don't have to look them up yourself
About Crosier Glass
Crosier Glass has been around long enough that repeat customers treat them like the local default for glass jobs. Justin and Rob get praised for coordinating repairs, while Matt is the name tied to same-day window replacements. The shop handles everything from broken house windows to specialist glass cut to order. Reviews mention small jobs like photo frames and wood heater glass alongside insurance replacements. Customers often drop glass off and pick it up repaired within an hour. This is a residential repair-focused shop rather than a commercial glazing outfit. A few reviewers buy from Ballarat instead of Sebastopol, so pricing is competitive for the region. The volume of same-day and next-day turnarounds is the clearest reason to call them when something is broken.
Best for: same-day broken window replacement, specialist glass cut to order, and drop-off repairs you need back fast.
Location
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Claim This Profile — Free →Common questions about Crosier Glass
Do they offer same-day window replacement?+
Yes, several customers had broken windows replaced the same day they called. Matt is specifically mentioned for completing a same-day replacement, and another reviewer had a window repaired within 45 minutes of dropping it off.
Who are the key people to ask for?+
Reviews mention Justin, Rob and Matt by name. Justin and Rob get praise for communication and coordination on assigned jobs, while Matt is tied to quick same-day replacements.
Do they charge a minimum for small glass jobs?+
A couple of reviews mention a minimum charge catching them by surprise on small items like photo frames. Confirm the call-out or minimum fee upfront if you only need a tiny piece cut.
Can I drop glass off for repair?+
Yes, customers have left kitchen windows with them and picked the repaired glass up within an hour. This works well for manageable pieces you can transport yourself.
Is Crosier Glass cheaper than going into Ballarat?+
One review says they were cheaper than Ballarat, and another customer was happy enough with the price to recommend the shop. Pricing feedback is mostly positive, but a minimum charge does apply to small jobs.