Haymes Paint Shop Ballarat
Named staff like Brandon, both Taylors, Tristan, and Jordan repeatedly steer customers away from costly colour and quantity mistakes.
The strongest pattern is staff who talk ordinary homeowners through colour matching, quantities, and paint types, and named reviewers like Brandon, both Taylors, Tristan, Jordan, Christian, and Murray for exactly that. More than a few customers describe being talked out of a mistake, whether it was a bad colour, a mislabelled can, or the wrong finish. There is also an honest undercurrent that recent service can slip, with delivery delays and phone chasing mentioned by enough customers to matter. The older reviews are glowing about the original store and its long-running knowledge, while recent ones flick between five stars and clear frustration. If you are picking colours or doing a restoration, go in and ask for a staff member by name. If you need paint by a deadline, confirm the order was actually placed and ask when it will physically arrive.
Their work
What it's like working with them
Based on a sample of Google reviews (62 total)
“helped avoid what would otherwise have been mistakes”
“colour match our original paint in loungeroom”
“paint is far superior”
“fabulous service we have received from Taylor and Taylor”
What they help with
Based on what their customers hired them for
How they stack up
Context from 18 painters in Ballarat
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Haymes Paint Shop Ballarat
Haymes Paint Shop Ballarat is the original store and birthplace of the Haymes brand, sitting right in the heart of Ballarat Central. The big draw from 46 customer reviews is the staff who remember repeat customers and offer real guidance, not a polite wave at the tint counter. Two Taylors, Brandon, Christian, Tristan, Jordan, and Murray are all named in separate reviews for colour matching, advice on quantities, and steering first-time painters away from obvious mistakes. Reviewers describe being talked out of a bad colour choice or having a touch-up batch matched to the original wall rather than a mislabelled can. The showroom is repeatedly praised as impressive, and multiple customers say they never wait long or struggle to park. There are also clear rumblings that the experience isn't what it used to be in the last stretch of reviews, with some customers saying staff turnover has thinned out the product knowledge. Recent five-star praise still lands on staff who take their time, but the phone and delivery follow-up are mentioned as sore spots by a meaningful minority. This is a specialist paint shop for people renovating, repairing, and colour matching, especially those who value local product knowledge over the big green shed queue. If you want someone to match an existing wall colour or help a first-timer pick a scheme, this shop is worth a visit. Just confirm stock, timing, and who will be helping you before you rely on a hard deadline.
Best for: first-time painters needing colour and quantity advice, renovations where existing wall colours need matching, and local customers wanting Haymes product knowledge without big-box hardware queues.
Location
Often needed together
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Claim This Profile — Free →Common questions about Haymes Paint Shop Ballarat
Do the staff actually help with colour choices?+
Yes, and that is the most repeated positive in the reviews. Brandon, both Taylors, Tristan, Jordan, Christian, and Murray are all named for helping customers pick colours or match existing ones. One customer said Brandon helped change a feng shui colour choice before signing contracts.
Is this a good shop for first-time painters?+
Several reviewers were first-time homeowners or first-time painters and said the advice saved them from quantity and finish mistakes. One customer specifically mentioned Tristan and Jordan explaining paint types and methods. The staff seem comfortable walking beginners through the process.
How does their paint compare to Bunnings?+
Some reviewers say they switched from Bunnings paint that peeled or flaked within a month and found the Haymes product noticeably better. Others mention the store has easier parking and shorter waits than the big green shed. Price is described as competitive with premium brands.
What should I watch out for with delivery orders?+
A few recent reviews describe delivery dates being pushed back repeatedly, and one person said the store didn't know if an order had actually been placed. If you need paint by a certain date, call to confirm the order is in the system and ask for a clear arrival time.