Hare Removals
Leigh and Jack keep showing up early, planning the load, and taking heavy furniture through tight stairs without fuss.
The strongest pattern is a two-person crew, usually Leigh and Jack, who turn up early, plan the load, and move heavy things through difficult stairs without adding surprise fees. Several reviewers mention getting booked on short notice and still being moved quickly. Recent reviews have trended higher, with the last stretch running close to a 4.6 star average. A few customers report damaged items and frustration when trying to claim through their insurance, so confirm how loss or damage works before you book. For a local or regional move where your furniture is heavy and the access is awkward, this crew looks like a strong fit.
Their work
What it's like working with them
Based on a sample of Google reviews (48 total)
“moving super heavy furniture down several flights of stairs”
“squeeze our job in last minute”
“Marie was also a sweetheart on the phone”
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 removalists in Ballarat
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Hare Removals
Leigh and Jack are the names that come up most, and they get praised for planning how to load the truck before touching a single box. Both are quick but careful, often arriving early to survey what has to move. Marie or Maria on the phone earns her own mentions from people booking at short notice. Reviews show this crew handles heavy furniture through steep or narrow stairs without flinching. They also do the small extras that stick with people, like plumbing in a washing machine or adding screws to wobbly furniture. The business is family run, and one reviewer notes the owner's son was on the truck. Interstate moves between Queensland and Victoria show up too, which is a broader reach than a typical local removalist.
Best for: heavy furniture through steep or narrow access, short notice local and regional moves, and interstate relocations where the crew does the packing and placement.
Location
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Claim This Profile — Free →Common questions about Hare Removals
Who will actually be on the truck?+
Leigh and Jack are the names that keep coming up in reviews. They get described as quick, careful, and good at planning how to load the truck before lifting anything. A few reviews also mention the owner Brendan and the office team, so it is a small family-run crew rather than a rotating roster.
Do they handle difficult access jobs?+
Yes, several reviews describe heavy furniture going down steep or narrow stairs without complaint. Customers say the team does not charge per staircase or wobble on tricky driveways. This comes up strongly enough that difficult access reads like a normal job for them rather than an extra.
Can they book a move on short notice?+
Short notice bookings are mentioned in multiple reviews, including a move arranged in about five days and one squeezed in at the last minute. The office team, particularly Marie or Maria, gets praised for being responsive and easy to deal with when time is tight.
What should I check before I book?+
Confirm how loss or damage is handled and what the insurance actually covers. Ask which crew will be on the truck and whether the quoted price includes fuel or depot time. Reviews suggest most jobs run smoothly, but it is worth pinning those details down first.