Arbpro Vegetation Control
Nigel is named by customers in multiple reviews specifically for clear pre-job advice and showing up exactly when he says he will.
From 8 Google reviewsBased on those 8 reviews, Nigel and his crew earn consistent praise for turning up on time, communicating clearly before the job starts, and leaving the site clean — the fundamentals that matter most for routine hedge and tree work. One detailed account from a customer who was largely absent during the job describes serious issues with property damage and incomplete work, which is worth noting if your job involves unsupervised access to your property; getting the full scope — including any machinery use — confirmed in writing before work starts would be a sensible precaution.
Their work
What it's like working with them
Based on a sample of Google reviews (8 total)
“Quote was quick and painless”
What they help with
Based on what their customers hired them for
How they stack up
Context from 168 tree servicess in Ballarat
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Arbpro Vegetation Control
Nigel Troon leads Arbpro Vegetation Control, and his name appears across multiple reviews as the face of the operation — praised specifically for clear communication, giving honest advice before work begins, and showing up exactly when promised. The crew handles a range of residential vegetation work, with reviews mentioning large hedge shaping, tree lopping, and full tree removal, suggesting they're comfortable with both routine maintenance and more involved jobs. What sets the team apart in positive accounts is a consistent pattern of quick quoting, punctual arrival, and thorough cleanup — the kind of workflow that makes the job feel low-effort for the homeowner. That said, one detailed negative review raises a legitimate flag: a customer working remotely reported that Nigel brought heavy machinery (a Bobcat) without prior discussion, left significant property damage including lawn gouges and ruts, and did not complete the wood-processing work as agreed. This isn't a minor gripe — it's a detailed account worth factoring in if you plan to be off-site during the job. For homeowners who can be present or have straightforward, well-scoped work, the majority experience appears smooth and professional; for complex jobs requiring unsupervised execution, it pays to get every instruction in writing first.
Best for: residential hedge shaping and maintenance, straightforward tree lopping or removal where the homeowner can be present, and jobs where prompt turnaround and site cleanup are priorities.
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Claim This Profile — Free →Common questions about Arbpro Vegetation Control
Who runs Arbpro Vegetation Control and will they be on-site?+
Nigel Troon is the owner and the name customers mention most in reviews. Multiple reviewers specifically call him out for being easy to communicate with and for giving clear advice before work begins. He appears to work alongside a crew rather than purely managing remotely, though the size of that crew on any given job likely depends on the scope of work. It's worth confirming directly whether Nigel will be present throughout your job, especially for larger or more complex projects.
What types of tree and vegetation jobs does Arbpro handle?+
Based on reviews, the team has handled large hedge trimming and shaping, full tree removal (including dropping trees), tree lopping, and processing felled timber into usable blocks. The business name — Arbpro Vegetation Control — also suggests broader vegetation management beyond single-tree jobs. Reviews don't specifically mention stump grinding or emergency storm work, so if those are your needs, confirm with them directly before booking.
What do customers say about Arbpro's pricing?+
Pricing feedback in the reviews is mixed. Several customers describe the service as good value, with one mentioning 'best value' explicitly. However, one customer accepted a quote exceeding $3,000 and later felt the work was not completed to specification, leaving them feeling the price was too high for what was delivered. Getting a detailed written scope of exactly what will be done — including any machinery that might be brought on-site — is a reasonable way to avoid misalignment on what you're paying for.
Is it okay to leave Arbpro working on my property while I'm away?+
Most reviews come from customers who were present or nearby and report a smooth, professional experience. One detailed review from a customer who was largely absent during the job describes significant issues: heavy machinery brought on-site without prior discussion, lawn damage, and incomplete timber processing. This is a single account, but it's specific enough to warrant caution. If you won't be home during the job, it's worth confirming every aspect of the plan — including machinery use, what gets cut up, and what gets removed — in writing before work starts.
How quickly does Arbpro provide quotes and schedule jobs?+
Multiple customers mention that the quoting process was fast and straightforward, with one describing it as 'quick and painless.' The team is also consistently praised for arriving on the day and time originally given, suggesting scheduling reliability is a genuine strength. Reviews don't provide detail on lead times between quote and job start, so if you're working to a deadline, ask about availability when you first make contact.