Advanced Floor Care Bendigo
Dale gets carpets, rugs and pet smells out when previous cleaners have failed.
The standout habit is rescuing carpets, rugs and couches that other cleaners have already failed on, and getting old stains out for good. Pet urine smell is a regular job here, and several customers say one visit was enough to clear it. Dale, Josh, Steve and Michelle each get named for different parts of the job, from booking through to stain and flood work. The flood response stands out too: one customer called at 7pm midweek and Dale was there within 30 minutes. For rentals and vacate cleans they are mentioned repeatedly, so price and turnaround are worth asking about when you book.
Their work
What it's like working with them
Based on a sample of Google reviews (278 total)
“removed stains that successive cleans couldn't shift”
“turned up within 30mins”
“after one visit the odor is completely gone”
“looks like new after a trip”
“explained the process/pricing to me in detail”
What they help with
Based on what their customers hired them for
How they stack up
Context from 423 carpet cleanings in Bendigo
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Advanced Floor Care Bendigo
Dale runs the show and has a knack for fixing carpets others have given up on. He turned up within 30 minutes for a 7pm flood call and saved that house from much worse damage. Michelle handles bookings and questions, and customers say she is helpful and responsive from first contact. Josh and Steve get named too, mostly for stain removal and being genuinely nice to have in the house. This crew works across homes, rentals, restaurants, salons and offices, and they do rugs and upholstery as well as carpets. A few reviews mention rugs being picked up and dropped back, which is handy if you can't transport one. The pattern is old stains gone, pet smells gone, and worn rugs that come back looking close to new. If you have a flood, a vacate clean, or a carpet you think is finished, give them a call first.
Best for: tough pet stains and odors, flood and leak callouts, and rugs or carpets other cleaners have written off.
Location
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Claim This Profile — Free →Common questions about Advanced Floor Care Bendigo
Do they handle urgent flooding or water damage?+
Yes. One customer had a flood at 7pm on a weeknight and Dale arrived within 30 minutes. He stayed to explain each step and the reviewer says he saved the house from much worse damage.
Who will be doing the work?+
Dale runs the business and often does the work personally, especially flood and tough stain jobs. Josh and Steve are also named in reviews for carpet and stain work, while Michelle handles bookings and enquiries.
Can they clean rugs if I can't transport them?+
Yes, several reviewers mention rugs being picked up and dropped back. Worn rugs, wool rugs and 20-year-old rugs have come back looking like new according to the reviews.
Are they good with pet stains and smells?+
Yes, this is one of the most common jobs in their reviews. Multiple customers say pet urine odor was gone after one clean, and big dog accidents on carpets and hall runners came out well.
Do they do vacate and rental cleans?+
They do. Reviewers mention using them for end of lease carpet cleans and getting rental carpets looking and smelling great, so they are a practical option for tenants and property managers.