Fix My Antenna
Customers specifically mention his practice of photographing roof work and explaining technical issues in plain language, with several noting he solved problems that previous contractors couldn't fix. His weekend availability and same-day response for urgent calls like storm damage make him particularly valuable for emergency situations.
Their work
What it's like working with them
Based on a sample of recent customer reviews (84 total)
“took photos and sent them to my phone”
“helped us with our confusing wifi problems when others couldn't”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Fix My Antenna
Owner-operated by James Cooper, who handles everything from basic antenna repairs to complex NBN installations and WiFi troubleshooting. Multiple customers mention how James takes photos from the roof and sends them during the work, explaining exactly what he's found and how he's fixing it. He specialises in diagnostic work that other contractors miss - reviews mention him finding existing boosters that competitors claimed weren't there, and solving "shemozzle" entertainment setups that had customers completely confused. James works weekends and offers same-day service, with several customers praising his willingness to come out on Sundays for urgent jobs like storm damage repairs.
Location
About Mansfield — local context+
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Claim This Profile — Free →Common questions about Fix My Antenna
Does James work weekends and offer same-day service?+
Yes, multiple customers mention James coming out on Sundays and providing same-day service for urgent issues. One customer specifically praised his weekend availability when they needed their antenna fixed to watch a Lions semi-final. He appears to prioritise emergency calls like storm damage repairs and complete signal loss situations.
What makes James different from other antenna contractors?+
James takes photos from the roof during repairs and sends them to customers' phones, explaining exactly what he's found and how he's fixing it. Several reviews mention his diagnostic honesty - finding existing equipment that other contractors claimed wasn't there, and even declining payment for simple fixes. He also handles complex NBN and WiFi issues that other contractors couldn't solve.
What do customers say about James's pricing?+
Reviews consistently praise his fair and honest pricing, with several mentioning he charged less than quoted or even declined payment for small jobs like tightening screws. One customer saved hundreds of dollars when James found an existing booster and aerial point that another company quoted $500 to install. Multiple reviews describe his pricing as 'very reasonable' and 'very fair'.
Does James handle NBN and internet issues as well as TV antennas?+
Yes, many reviews mention James solving NBN connection problems, setting up mesh networks, installing ethernet data points, and troubleshooting WiFi issues. One customer in IT specifically said he'd recommend James to all his customers for NBN-related issues. James appears equally skilled with internet connectivity as he is with traditional antenna work.