TV Magic
Technicians regularly exceed job scope without extra charges, like fixing roof antennas during TV mounting visits.
From 46 Google reviewsThe team includes specialist technicians customers identify by name (Darrel, Scott, Justice, Jason) who handle different technical areas from antenna relocations to Starlink installations. Recent reviews show an improving trend, with customers consistently praising honest diagnostics that have saved them money on unnecessary equipment replacements.
Their work
What it's like working with them
Based on a sample of recent customer reviews (46 total)
“went up the manhole into roof and then onto roof to sort the issue”
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 antenna & tvs in Brisbane
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About TV Magic
TV Magic operates across multiple Brisbane regions with technicians like Darrel, Scott, Justice, and Jason who each handle different specialties. The team covers everything from antenna relocations for solar panel installations to Starlink setups and PlayStation console connections. Customers frequently mention technicians going beyond the original scope—like Darrel crawling into roof spaces to fix antenna issues during TV mounting jobs, or Scott discovering customers don't actually need expensive booster replacements. They handle both residential installations and motorhome setups, with several reviews highlighting their ability to conceal cables properly and explain technical issues in plain language. The business appears well-suited for complex diagnostics and custom installations rather than just standard TV mounting.
Best for: antenna relocations for solar panel installations, complex home entertainment system setups with proper cable concealment, honest diagnostics to avoid unnecessary equipment purchases, and installations requiring multiple technical specialties.
Location
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Claim This Profile — Free →Common questions about TV Magic
What areas does TV Magic cover for service calls?+
Based on customer reviews, TV Magic operates across multiple Brisbane regions including North Lakes, Redcliffe, Deception Bay, Mango Hill, Fig Tree Pocket, and Brisbane CBD, with some coverage extending to northern rivers areas. Customers mention technicians like Darrel working in Redcliffe and Jason covering northern rivers territories. They also service motorhomes and handle both residential and apartment installations, suggesting broad geographical coverage across the Brisbane metro area.
Do TV Magic technicians often go beyond the quoted work?+
Multiple customers specifically mention technicians exceeding the original job scope without additional charges. Examples include Darrel crawling into roof spaces to fix antenna problems during TV mounting jobs, and Scott performing extra signal testing that saved customers from unnecessary booster purchases. Several reviews highlight technicians solving additional problems they discovered during the visit, suggesting this is a regular practice rather than occasional customer service.
Which technicians handle different types of TV and antenna work?+
Customer reviews identify several technicians by name and specialty: Darrel appears most frequently for TV mounting and antenna repairs, Scott is mentioned for complex installations like surround sound systems and Starlink setups, Justice handles antenna installations and reception issues, and Jason covers the northern rivers area. Customers consistently mention these technicians by name, suggesting they each have established expertise areas and regular service territories.
What do customers say about TV Magic's pricing and honesty?+
Reviews highlight honest diagnostics that save customers money, with Scott specifically mentioned for discovering a customer didn't need an expensive booster replacement after additional testing. One customer received free phone diagnosis advice, while another mentions getting competitive quotes. However, there are isolated complaints about pricing disputes, so customers should confirm call-out fees and scope upfront to avoid misunderstandings.