Built by Thomas - Brisbane Renovation Builders
Multiple customers mention him attending urgent structural inspections within hours, and several specifically credit him with identifying serious issues missed by other professionals. The one concerning review involves a customer who paid $200 for a site visit but never received the promised quote despite multiple follow-ups, though this appears isolated among otherwise consistent praise for communication.
Their work
What it's like working with them
Based on a sample of recent customer reviews (66 total)
“made himself available the very next morning”
“construction manager Harrison has been great to deal with”
“helped us to better understand and navigate the insurance”
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 bathroom renovations in Brisbane
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Built by Thomas - Brisbane Renovation Builders
Thomas leads a renovation business that specialises in flood damage rebuilds, insurance claim work, and structural renovations across Brisbane. His team includes construction managers Grant and Harrison who handle project coordination and communication, with Grant particularly noted for flood rectification expertise. The business operates with detailed digital project management software that customers praise for keeping them informed through electronic documentation. Thomas personally handles pre-purchase building inspections and emergency structural assessments, often responding within hours. Their approach combines hands-on problem-solving with insurance industry knowledge, making them particularly suited for complex claims work and structural repairs that other builders might avoid.
Location
Often needed together
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Claim This Profile — Free →Common questions about Built by Thomas - Brisbane Renovation Builders
Does Built by Thomas handle emergency inspections?+
Yes, multiple customers mention Thomas responding to urgent structural inspections within hours. One customer specifically noted he made himself available the very next morning after an insurance report issue. Several reviews praise his emergency response for ceiling damage and water issues. He appears to prioritise urgent structural assessments that need immediate attention.
What's Built by Thomas's experience with insurance work?+
Thomas has extensive experience with flood damage rebuilds and insurance claims. Multiple customers credit him with helping navigate insurance company negotiations and getting appropriate payouts. Several reviews specifically mention flood rectification work from the 2022 Brisbane floods. He appears knowledgeable about insurance processes and requirements for claim-related construction work.
Who manages projects at Built by Thomas?+
Thomas handles initial consultations and inspections personally, while construction managers Grant and Harrison oversee project execution. Grant is specifically mentioned for flood rectification expertise, while Harrison is praised for keeping customers informed throughout the process. Multiple customers mention their digital project management system that provides electronic documentation and updates.
What do customers say about Built by Thomas's pricing?+
Customers consistently mention projects coming in on budget, with several specifically noting work completed 'on budget and on time.' Thomas charges $200 for site visits and quotes. Multiple reviews praise his honesty about costs and willingness to suggest money-saving alternatives to original plans. Reviews don't suggest pricing issues beyond one customer who paid for a quote but didn't receive it.