Ray Castle Glass
Customers mention Ray's 40+ years experience and ability to source vintage glass others can't find.
From 116 Google reviewsMultiple customers specifically mention his integrity - recommending scratch repair instead of replacement, suggesting cheaper solutions, or honouring other glaziers' quotes even when jobs prove more complex. The standout pattern is his ability to source discontinued glass types that other glaziers can't find, combined with emergency response times that often see repairs completed within 24-48 hours of first contact.
What it's like working with them
Based on a sample of recent customer reviews (116 total)
“he was round the next morning”
“Best price out all that I contacted”
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 glass & glaziers in Brisbane
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Ray Castle Glass
Ray Castle Glass specialises in residential window repairs and replacements, with Ray himself bringing over 40 years of glazing experience to jobs ranging from storm damage to vintage glass matching. Multiple customers mention his ability to source hard-to-find glass types, including roll figured glass for heritage Queenslanders and decorative window glass discontinued for decades. Ray handles everything from emergency callouts (often arriving within 24 hours) to specialty jobs like reptile enclosures and pool fence glass, consistently leaving jobsites spotless with thorough cleanup including vacuuming glass fragments. The business operates with Ray doing the technical work while his office team manages scheduling, and customers repeatedly praise his integrity - several mention him recommending cheaper alternatives or refusing to overcharge when jobs prove simpler than expected.
Best for: emergency window repairs within 24 hours, sourcing hard-to-find vintage glass for heritage homes, and specialty glazing jobs that other glaziers won't tackle.
Location
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Claim This Profile — Free →Common questions about Ray Castle Glass
How quickly can Ray Castle Glass respond to emergency repairs?+
Based on customer reviews, Ray typically responds within 24 hours for urgent jobs, with many customers mentioning repairs completed the day after calling. One customer specifically mentioned calling at lunchtime and having the job completed that same afternoon. Several reviews highlight his reliability in actually showing up at scheduled times, unlike some competitors who fail to appear.
Can Ray source hard-to-find or vintage glass types?+
Yes, multiple customers specifically praise Ray's ability to find specialty glass that other glaziers couldn't source. Reviews mention successful matching of roll figured glass for heritage Queenslanders and decorative glass that hadn't been manufactured for 20-30 years. One customer noted he sourced rare glass within 24 hours of their call.
What do customers say about Ray Castle Glass pricing?+
Reviews consistently describe Ray's pricing as competitive and fair, with multiple customers mentioning he provided the best price among several quotes. Several customers note his integrity around pricing - one mentioned he honoured another glazier's quote even when the job proved more complex, and another said Ray recommended a cheaper scratch repair service instead of replacement.
What areas does Ray Castle Glass service?+
Based on customer locations mentioned in reviews, Ray services the northern Brisbane suburbs including Strathpine, Bridgeman Downs, Eatons Hill, and extends as far as Dayboro. Multiple customers mention his willingness to travel to their locations, with one specifically noting he came all the way to Dayboro for a single window repair.
Does Ray Castle Glass handle specialty glass work beyond standard windows?+
Yes, reviews show Ray handles diverse specialty jobs including pool fence glass, reptile enclosure doors, display cabinet glass, and shower doors. Customers mention his knowledge extends beyond basic window repairs to more complex glazing projects, with one noting his technical advice and expertise across different glass applications.