Southbank Locksmiths and Security Services Pty Ltd
Patient lock explanations undercut by inconsistent 24/7 emergency service availability.
From 57 Google reviewsHowever, two separate customers experienced significant problems with their advertised 24/7 emergency service, with technicians unavailable due to personal commitments during urgent callouts. The small sample shows they handle routine locksmith work well from their standalone shopfront, but emergency availability appears unreliable.
Their work
What it's like working with them
Based on a sample of recent customer reviews (57 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 locksmiths in Brisbane
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Southbank Locksmiths and Security Services Pty Ltd
This West End locksmith operates from a standalone shopfront rather than a shopping centre location, with early opening hours that appeal to customers needing key cutting before work. Reviews suggest they have solid local knowledge of apartment buildings and lock systems in the area, with technicians taking time to explain lock mechanisms and usage to customers. The business appears to handle both residential locksmith services and automotive key issues, though some customers have experienced availability problems with their advertised 24/7 emergency service. Their workshop setup allows for quick turnaround on standard services like key cutting, with customers noting competitive pricing for basic locksmith work.
Location
About West End — local context+
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Southbank Locksmiths and Security Services Pty Ltd
Are Southbank Locksmiths actually available 24/7?+
Two recent customers experienced problems with their advertised 24/7 service, with technicians unavailable during emergency callouts due to personal commitments. One customer waited over 4 hours before finding alternative help. If you need guaranteed emergency service, it's worth confirming their current availability directly rather than relying on the 24/7 claim.
What areas around West End do they service?+
They're based in West End and reviews mention familiarity with local apartment buildings in the area. One customer mentions they were called out to Greenslopes (though that service wasn't completed). For specific coverage areas beyond West End, contact them directly to confirm they service your location.
Do they handle both residential and automotive locksmith work?+
Yes, reviews mention both residential lock services and automotive key extraction work. They appear to handle standard residential locksmith services from their shopfront location, and also respond to automotive lockouts and key problems, though emergency automotive service availability has been problematic according to recent reviews.
What do customers say about their pricing?+
The limited reviews mention 'reasonable price' for residential work and 'cheap' key cutting services. One customer noted they could have been cheaper than competitors. However, with only a few pricing mentions in the sample, it's worth getting quotes for your specific job to compare.