Kip Newstead Dog Daycare
Staff spotted that Evie 'wasn't quite herself' during a home renovation — without being told.
The team of Jasmine, Liz, Hope, Ami, Emily, Sam, Lani, and Preston are named repeatedly and praised for knowing individual dogs well enough to notice when something's off, which is a meaningful signal for owners of dogs with complex needs. Two recent reviews — one raising billing errors and one describing a drop in care standards following a management change — are worth reading before you commit, particularly if you're placing a dog with high medical or behavioural needs; ask directly about current staffing stability and billing processes when you inquire. The half-day trial before full enrolment and the daily video portal updates give you a low-risk way to assess fit before locking in a regular schedule.
Their work
What it's like working with them
Based on a sample of Google reviews (65 total)
“he's even come back with better recall, what a win”
“The staff catered to her nervous nature and have helped her blossom”
What they help with
Based on what their customers hired them for
How they stack up
Context from 11 pet sitting & house sittings in Brisbane
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Kip Newstead Dog Daycare
Run by Jasmine, Liz, and a broader team including Emily, Sam, Lani, Hope, Ami, and Preston, Kip Newstead operates as a structured dog daycare with a daily enrichment program rather than simple minding — reviewers specifically mention activities, off-leash socialisation sessions, and training support that's led to measurable improvements like better recall and reduced separation anxiety in regular attendees. The team is particularly noted for handling dogs with behavioural challenges: an 11-year-old with 'big dog syndrome' who learned to play calmly with a pack, a rescue with significant separation anxiety who made visible progress, and multiple shy or nervous puppies who warmed up within a single session. Daily video updates sent through a dedicated portal — plus Instagram posts — are a genuine differentiator that customers highlight as a reason they chose Kip over alternatives, not just a nice extra. The facility runs a half-day trial for new dogs before full enrolment, and first-day report cards with polaroid photos have been mentioned by multiple reviewers as a sign the onboarding experience is deliberately structured. Kip Newstead is part of the broader Kip franchise network, so if you've used a Kip location elsewhere in Australia you'll find the same portal system and daily update format here. Dogs that benefit most are puppies needing early socialisation, anxious or reactive dogs that need a managed group environment, and working owners who need long operating hours and reliable digital updates throughout the day.
Best for: puppies needing structured early socialisation, dogs with separation anxiety or reactivity who benefit from a managed group environment, and working owners who need long operating hours combined with real-time video updates throughout the day.
Location
About Newstead — local context+
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Claim This Profile — Free →Common questions about Kip Newstead Dog Daycare
What are Kip Newstead's operating hours?+
The facility advertises operating hours of 7:00am to 6:30pm according to one reviewer, making it accessible for full working-day owners. One review noted friction around pick-ups after 6:15pm, so if you regularly finish work close to closing time it's worth confirming the actual latest pick-up window when you enquire. Drop-off and pick-up logistics are described by most reviewers as quick and easy. The facility appears to offer both morning and afternoon flexibility for owners with variable schedules.
How does Kip Newstead handle dogs that are shy, anxious, or reactive?+
This is arguably where the team's depth is most visible in the reviews. Multiple owners of rescue dogs with separation anxiety, shy puppies, and reactive older dogs describe genuine progress after regular attendance — one 11-year-old with 'big dog syndrome' reportedly stopped pulling on the lead and began playing calmly with the group. Staff are mentioned by name (Jasmine, Liz, Hope) for adjusting their approach to individual dogs and flagging when a dog seems off. If your dog has specific behavioural needs, it's worth discussing them at the half-day trial so staff can plan the right group introduction.
What does a first day at Kip Newstead look like?+
New dogs typically start with a half-day trial before moving to full-day sessions, giving both the dog and the staff a chance to assess fit in a lower-pressure setting. Reviewers describe staff like Liz and Hope walking new owners through what to expect before they leave. At the end of the first visit, several reviewers received a two-page report card and a polaroid photo of their dog — a detail that's come up often enough to seem like standard practice rather than a one-off gesture. Daily video updates via the Kip portal begin from the first session, so you can check in throughout the day.
Does Kip Newstead offer dog grooming or bathing alongside daycare?+
At least one reviewer had their dog bathed during a daycare visit and described the coat as 'so clean and so soft for days after,' suggesting bathing is available as an add-on to a daycare day. Reviews don't go into detail about pricing or how to book grooming alongside daycare, so confirm the options and costs directly when you contact them. Full grooming services beyond bathing aren't specifically mentioned in the reviews we reviewed.
Is Kip Newstead connected to other Kip locations around Australia?+
Yes — Kip Newstead is part of the national Kip franchise, and at least one reviewer explicitly said they'd used Kip Brunswick in Melbourne and found the Newstead location consistent in quality and format. The portal system, daily video updates, and enrichment program structure appear standardised across the network. This means if you travel and need daycare in another city, Kip locations elsewhere should offer the same systems. The Newstead location itself appears to have been operating for roughly a year based on available data.