S&J Plumbing customers request specific technicians like Nick for diagnostics despite premium pricing concerns.
From 937 Google reviews · Home Done analysis of Google Places data and public records
What reviews keep mentioning
Nick's diagnostic skills and clear communication during repairs
12×
Edward's expertise with hot water system installations
8×
Tyrell's professional explanations of gas and plumbing options
6×
The technical quality gets strong praise, but several customers flag the pricing as expensive even when satisfied with results - one mentioned $2,500 for 3 hours work, another $1,500 for drain jetting. The scheduling can be problematic with multiple reschedules mentioned, though the actual tradesman communication once on-site is consistently rated highly.
Best for: hot water system emergencies requiring same-day service, complex diagnostic plumbing work where detailed explanations matter, and customers who prefer requesting specific experienced technicians by name.
Their work
What it's like working with them
Based on a sample of Google reviews (937 total)
What people love
Nick's diagnostic skills and clear communication during repairs
Edward's expertise with hot water system installations
Tyrell's professional explanations of gas and plumbing options
What they help with
Based on what their customers hired them for
Hot Water System InstallationEmergency Plumbing RepairsTap Installation and RepairsGas Fitting ServicesDrain Cleaning and JettingToilet InstallationShower RepairsWater Pressure SolutionsBlocked Drain ServicesOutdoor Tap InstallationWater Main InstallationBathroom Plumbing
How they stack up
Context from 35 plumbers in Brisbane
Google rating4.9★ · avg 4.9★
Review volume937 reviews (7.6× median)
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
✅Customers request specific technicians by name for repeat workGoogle Reviews
⚠️Multiple customers mention high pricing concernsGoogle Reviews
⚠️Scheduling delays and reschedule issues reportedGoogle Reviews
About S&J Plumbing and Gasfitting Brisbane Northside
S&J operates as a large plumbing team covering Brisbane's northside, with technicians like Nick, Edward, Tyrell, and Reuben each developing specialties that customers specifically request by name. Nick handles complex diagnostic work and tap installations, Edward focuses on hot water systems and emergency repairs, while Tyrell excels at gas fitting and explaining technical options to homeowners. The team tackles everything from simple tap repairs to full drainage overhauls, but they're particularly noted for hot water system replacements and emergency callouts where customers need same-day service. Their approach involves detailed upfront explanations and itemised quotes before starting work, though several customers mention feeling the pricing runs high even when satisfied with the technical quality.
Best for: hot water system emergencies requiring same-day service, complex diagnostic plumbing work where detailed explanations matter, and customers who prefer requesting specific experienced technicians by name.
Housing: Pinkenba features a mix of older worker's cottages and Queenslander-style homes from the early-to-mid 20th century, alongside more recent brick and tile homes built from the 1970s onwards. The area has seen some modern residential development in recent decades, but much of the housing stock dates from when Pinkenba was an industrial working-class suburb. Many properties sit on larger blocks compared to inner Brisbane suburbs.
Climate: Being close to the Brisbane River and Moreton Bay, Pinkenba experiences typical subtropical conditions with high humidity, intense summer sun, and potential storm damage during the November-April wet season. The proximity to water increases humidity levels and salt air exposure, which can accelerate corrosion of metal roofing, gutters, and outdoor fixtures. Properties in lower-lying areas may be subject to flood risk during extreme weather events.
Common jobs: Older Queenslanders and cottages in Pinkenba commonly require restumping, electrical upgrades, and roof maintenance including gutter cleaning and rust treatment. The humid coastal environment means regular pest inspections for termites, exterior painting to combat weather damage, and air conditioning maintenance are essential. Drainage and flood mitigation work may be needed for properties in flood-prone areas.
Local notes: Some properties may fall within Brisbane City Council flood mapping zones, requiring consideration of flood resilience measures. The area's industrial history means soil contamination assessments may be relevant for some blocks, and trade vehicle access can be limited on some of the older, narrower streets.
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Common questions about S&J Plumbing and Gasfitting Brisbane Northside
Which technicians does S&J have and what are they known for?+
Based on customer reviews, Nick specialises in diagnostics and tap work with customers praising his clear explanations, Edward handles hot water systems and emergency repairs, Tyrell focuses on gas fitting with strong communication skills, and Reuben does installations and larger jobs. Many customers specifically request these technicians by name for return visits, suggesting they build good working relationships.
What do customers say about S&J's pricing?+
Several customers mention the pricing being on the high side - one paid $2,500 for 3 hours of work, another $1,500 for drain cleaning, though most still rate the service highly. The pricing appears to be explained upfront with itemised quotes, but customers should be prepared for premium rates even for relatively straightforward jobs.
Does S&J offer same-day emergency service?+
Yes, multiple reviews mention same-day emergency callouts, particularly for hot water system failures and urgent leaks. Edward is frequently mentioned for emergency response work. However, some customers experienced scheduling delays and multiple reschedules, so emergency availability may vary depending on demand.
What areas around Brisbane northside does S&J cover?+
They're based in Pinkenba and reviews mention work in Rothwell and other northside locations, but the specific coverage area isn't detailed in customer feedback. Best to confirm your suburb is within their service area when booking.
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ℹ️ Where this info comes from+
We pull from Google Places, the Australian Business Register, QBCC Licensed Contractors Register, and other public records to save you the legwork. Ranked by Google reviews, credentials, and profile completeness. How rankings work. Data last updated: 29 July 2026. Always verify credentials independently before hiring.
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Pinkenba, QLD
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