Pool Wizard
Specializes in rescuing completely green pools that other companies couldn't fix, with multiple follow-up visits guaranteed.
From 55 Google reviewsThe standout pattern is their systematic approach: Nash diagnoses and quotes on-site, the team performs major restoration work like acid washing and equipment replacement, then they return multiple times to ensure everything runs perfectly. Multiple customers mention switching from larger franchise companies and being impressed by the personalized attention and honest pricing.
Their work
What it's like working with them
Based on a sample of recent customer reviews (55 total)
“After some ordinary experiences with large pool servicing franchises”
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 pool maintenances in Brisbane
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Pool Wizard
Pool Wizard is run by Nash and Veronica, who specialise in transforming severely neglected pools — multiple customers had completely green, algae-filled pools that other companies couldn't fix. Nash handles the technical diagnostics and equipment installations, while Veronica manages scheduling and follow-ups, with technicians Harry and Dakota doing regular maintenance visits. They focus heavily on pool rescues and system upgrades, with customers consistently mentioning acid washing, chlorinator replacements, and sand filter installations. What sets them apart is their follow-up approach — they return multiple times after major work to ensure everything runs perfectly, and they take time to educate first-time pool owners on maintenance. Reviews show they're particularly suited for complex pool problems, equipment failures, and customers switching from larger franchise companies.
Best for: severely neglected pool restoration, customers switching from large franchise companies, first-time pool owners needing education, and complex equipment installations requiring follow-up support.
Location
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Claim This Profile — Free →Common questions about Pool Wizard
Can Pool Wizard fix severely neglected green pools?+
Yes, this appears to be their specialty. Eight customers in reviews mention Nash and the team successfully transforming completely green, algae-filled pools that other companies couldn't fix. Their process typically involves draining, acid washing, equipment replacement, and multiple follow-up visits to ensure the system runs perfectly. Several customers said they thought their pools might never recover before Pool Wizard stepped in.
Who will actually service my pool?+
Nash handles diagnostics and major installations, Veronica manages scheduling and customer service, while technicians Harry and Dakota are frequently mentioned for regular maintenance visits. Multiple customers specifically praise each team member by name, with Harry getting particular mention for thorough regular servicing and Dakota for knowledgeable pool maintenance. This seems to be a consistent team rather than rotating contractors.
Do they provide ongoing support after major pool work?+
Based on reviews, yes - this is actually a standout feature. Six customers specifically mention the team returning multiple times after major restoration or equipment installation to ensure everything runs perfectly. They also educate first-time pool owners on maintenance, with one customer saying Nash taught them 'everything I needed to know from handover to maintaining' the pool system.
How do their prices compare to larger pool companies?+
Multiple customers mention 'reasonable pricing' and being able to 'fit around your budget' compared to large franchise companies they switched from. Three reviews specifically mention customers leaving larger pool servicing franchises for Pool Wizard, citing better value and more personalized service. However, specific pricing isn't detailed in reviews, so you'd need to get a quote directly.