Brisbane Removalists
Brisbane Removalists features owner Eileen's hands-on booking guidance anticipating challenges other companies miss.
The positive feedback focuses heavily on specific crew members like Juan, Sebastian, Chris, and Kevin who are praised by name for their professionalism and care with belongings. However, one detailed review raises concerns about damage to high-value antiques and disputes over insurance coverage, suggesting their standard processes may be better suited to typical household items rather than specialty or extremely valuable pieces.
Their work
What it's like working with them
Based on a sample of Google reviews (791 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 removalists in Brisbane
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Brisbane Removalists
Brisbane Removalists operates as a local family business where customers deal directly with owner Eileen, who personally guides clients through the booking process and addresses concerns others might overlook. The company handles both residential moves and office relocations, with reviewers specifically praising their expertise in apartment building moves and their innovative approach to avoiding double-handling during storage transitions. Their crews include experienced movers like Chris, Kevin, Juan, and Sebastian who are consistently mentioned for careful handling of furniture and office equipment. The business focuses on efficient packing strategies and offers additional services like donation drop-offs and disposal assistance, though their approach works best for standard household goods rather than high-value antiques or specialty items.
Best for: residential moves with storage transitions, office relocations in apartment buildings, customers who prefer dealing directly with business owners, and standard household furniture moves.
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Claim This Profile — Free →Common questions about Brisbane Removalists
What makes Brisbane Removalists different from other moving companies?+
Brisbane Removalists is owner-operated by Eileen, who personally handles the booking process and guides customers through considerations that other companies often miss. They also offer a storage transition service that avoids the traditional double-handling of belongings, which can save both time and money. Customers consistently mention dealing directly with the owner rather than going through call centers.
Do they handle apartment building moves well?+
Yes, multiple reviews specifically praise their expertise with apartment building relocations. They claim to be specialists in this type of moving, and customers have noted their efficiency in navigating the challenges of apartment moves. One office relocation customer specifically mentioned their professionalism in handling the complexities of moving into a building.
What do customers say about their crew members?+
Customers frequently mention crew members by name, including Chris, Kevin, Juan (Horhay), and Sebastian, praising them for professionalism, strength, and careful handling of items. Reviews highlight their punctuality, organization, and friendly approach. However, one detailed review raised concerns about crew performance and item protection, so experiences may vary depending on the specific team assigned.
Are they suitable for high-value or antique furniture?+
Based on available reviews, there are mixed experiences with valuable items. While most customers praise their careful handling, one detailed review described significant damage to antique furniture and disputes over responsibility. If you have particularly valuable or irreplaceable items, it would be worth discussing their specific protection protocols and insurance coverage upfront.