cctvNOW
Andrew personally handles every job and provides follow-up calls months later to check systems are working.
From 12 Google reviewsThe standout pattern is his follow-up service — three separate customers specifically mention him calling weeks or months after installation to check everything's working properly, which is unusual in the trades. Reviews span both security installations (including emergency post-break-in work) and general electrical jobs, with customers consistently praising his willingness to explain options rather than oversell.
Their work
What it's like working with them
Based on a sample of recent customer reviews (12 total)
“He has always been punctual”
“Very knowledgeable and fairly priced”
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 security & cctvs in Brisbane
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About cctvNOW
Andrew runs this security and electrical business with a clear focus on home CCTV installations and intercom system replacements. Reviews consistently mention him by name across every job, indicating this is a solo operation where homeowners deal directly with the owner. His approach stands out for the follow-up service — multiple customers specifically praise his check-in calls weeks and months after installation to ensure systems are working properly. The work spans both security installations (including post-break-in emergency setups) and broader electrical services, with customers noting his ability to provide multiple options rather than pushing a single solution. Several reviews highlight his willingness to listen to exactly what customers want rather than overselling, with one customer noting he's "faster, cleaner and better" compared to previous contractors they've used.
Best for: homeowners wanting direct owner service, CCTV installations with ongoing support, intercom system replacements, and security upgrades after break-ins.
Location
About Grange — local context+
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Claim This Profile — Free →Common questions about cctvNOW
Will I deal directly with Andrew or subcontractors?+
You'll work directly with Andrew on every job. All 12 customer reviews mention him by name, indicating this is an owner-operated business where you get consistent service from the same person. Customers praise his hands-on approach and direct communication throughout the installation process.
Does cctvNOW provide follow-up service after installation?+
Yes, Andrew provides proactive follow-up calls to check systems are working properly. Three customers specifically mention him calling weeks and even months after installation to ensure no issues have developed. This ongoing support appears to be standard practice rather than just for problem jobs.
What do customers say about cctvNOW's pricing?+
Four customers specifically mention fair or reasonable pricing, with one noting he "did the job at a good price" and another calling him "very reasonable on price." Reviews suggest he focuses on providing good value rather than being the cheapest option, with customers appreciating the quality-to-price ratio.
Can cctvNOW handle emergency security installations?+
Yes, one customer specifically mentions Andrew "quickly installed a 6 camera system and alarm for us after a recent break in." This suggests he can respond to urgent security needs, though reviews don't provide specific details about emergency response times or after-hours availability.