HICCTV Security Group
Family team with John, Selena and Kevin handling complex installations other companies avoid.
From 16 Google reviewsThe standout pattern is their willingness to tackle complex jobs other installers might avoid, with one customer praising an 11-hour installation of 10 cameras across difficult access points. Only 16 reviews to work from, but the specific mentions of team members by name and detailed installation examples suggest genuine customer experiences.
Their work
What it's like working with them
Based on a sample of recent customer reviews (16 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 security & cctvs in Brisbane
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About HICCTV Security Group
John runs this family-operated security business with his team including Selena and Kevin, who regularly handle complex multi-camera installations requiring different equipment types and difficult access points. Reviews suggest they specialise in detailed technical consultations, with Sarah handling equipment specification and sourcing to meet specific customer requirements. The team is known for comprehensive on-site tutorials after installation, with John and Selena walking customers through system operation and setup. Based on customer feedback, they focus on residential properties and offer competitive pricing compared to larger competitors, with one customer noting significantly lower costs than a competitor's quote for inferior equipment.
Best for: complex multi-camera installations with difficult access points, customers wanting detailed system tutorials, and residential properties requiring competitive pricing with personalised service.
Location
About Hamilton — local context+
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Claim This Profile — Free →Common questions about HICCTV Security Group
What areas does HICCTV Security Group service around Hamilton?+
Based on their Hamilton QLD location, they appear to service the local area, though reviews don't specify their exact coverage radius. Multiple customers mention prompt response times and flexible scheduling, suggesting they focus on their local region. Contact them directly to confirm coverage for your specific location.
Does HICCTV handle complex camera installations?+
Reviews suggest they specialise in complex installations that other companies might avoid. One customer specifically praised their 10-camera system with difficult access points and four different camera types, which took the team 19 hours across two days to complete. John, Selena and Kevin are mentioned as handling technically challenging jobs professionally.
What do customers say about HICCTV's pricing?+
Multiple reviews mention competitive and transparent pricing. One customer noted their installation cost was significantly less than a competitor's quote for a 6-camera system with lower-spec equipment, while HICCTV provided a 10-camera system with superior cameras. Reviews consistently describe pricing as honest, reasonable and good value for money.
Do they provide training on how to use the security system?+
Customer feedback consistently highlights comprehensive tutorials after installation. John and Selena are specifically mentioned as providing detailed briefings on setup and operation, with one customer noting they're patient with non-tech-savvy users. They also appear to offer ongoing support, with one customer mentioning 24/7 response to questions.