Instant Security
Twelve customers mention using them across multiple properties and business relocations, suggesting exceptional service continuity.
From 267 Google reviewsThe standout pattern is their technical problem-solving ability, with multiple customers noting how technicians like Keith, Brady and Dane solved installation challenges that other security companies couldn't handle. Only one negative review appears in the sample, involving a missed appointment, but this represents less than 3% of their total review base.
Their work
What it's like working with them
Based on a sample of recent customer reviews (267 total)
“integrate our existing security with new technology”
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 security & cctvs in Brisbane
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Instant Security
Instant Security specialises in back-to-base monitoring systems with alarm and CCTV installation for both residential and commercial properties. The team includes technicians Keith, Tom, Lachy, Brady, and Dane who are frequently mentioned for their ability to explain complex systems clearly and solve installation challenges in difficult properties. They handle everything from simple residential upgrades to complex warehouse security systems, with particular strength in integrating existing security with new technology during renovations. Reviews consistently highlight their quick response times for quotes (often within a day), same-day installation availability, and thorough follow-up monitoring services. Multiple customers mention staying with them through business relocations and home moves, suggesting they're particularly good for clients who value long-term relationships with their security provider.
Best for: long-term security monitoring relationships, integrating existing systems with new technology, complex commercial installations, and customers who value technicians who explain systems thoroughly.
Location
About Seventeen Mile Rocks — local context+
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Claim This Profile — Free →Common questions about Instant Security
What areas does Instant Security cover for installation and monitoring?+
Based on customer reviews, they service locations from Seventeen Mile Rocks to Coomera, Bowen Hills, Albion, Pinkenba and Crestmead, suggesting broad Brisbane coverage. Multiple reviews mention them attending sites quickly for quotes, often within a day of contact. They handle both residential and commercial properties, from individual homes to warehouses and business depots.
Which technicians do customers mention most often?+
Reviews frequently name Keith, Tom, Lachy, Brady and Dane as standout technicians. Keith appears to handle complex system design and upgrades, while Tom and Lachy are praised for being 'absolutely amazing' during installations. Brady is noted for providing additional training on system usage, and customers appreciate how all technicians take time to explain systems clearly rather than just installing and leaving.
How quickly does Instant Security respond to quotes and installations?+
Multiple reviews mention quote appointments within a day of initial contact, with some same-day installations available. One customer noted they accommodated urgent wiring installation before plasterboard went up. For monitoring responses, customers report prompt callbacks when alarms are accidentally triggered, suggesting their back-to-base monitoring is genuinely responsive rather than just automated.
Do they work with existing security systems or only new installations?+
Reviews show they excel at upgrading and integrating existing systems with new technology, particularly during renovations. One customer mentioned they disconnected security before demolition and reconnected everything when moving back in. They also help customers who've purchased homes with existing systems but don't have codes, offering updates rather than pushing complete replacements.