Solar Masters - Solar Panels Brisbane
Solar installer delivers competitive pricing and fast installations but communication falters after payment received.
Multiple customers praise specific team members like David, Vivek, and Nash for detailed system explanations and competitive quotes, with installations typically completed quickly by experienced crews. However, several customers report significant delays and poor responsiveness once deposits are paid, and there are concerning reports of roof damage from subcontracted installers that proved difficult to resolve through the main office.
Their work
What it's like working with them
Based on a sample of Google reviews (378 total)
“David was exceptional throughout the process”
What they help with
Based on what their customers hired them for
How they stack up
Context from 11 solar panel installations in Brisbane
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Solar Masters - Solar Panels Brisbane
Solar Masters specialises in both new solar installations and battery retrofits for existing systems, with customers frequently mentioning team members like David, Vivek, Nash, and Travis who handle system design and customer consultation. The business operates across Queensland from their Milton base, handling everything from residential 10kW systems to larger 30kW commercial installations using brands like Seraphim panels, GoodWe inverters, and various battery systems. Reviews consistently highlight their competitive pricing strategy and detailed technical explanations during the quote process, with installation teams typically completing jobs in 4-5 hours while maintaining clean worksites. They use subcontracted electricians for installations, which has occasionally led to communication gaps and roof damage issues that some customers found difficult to resolve through the main office.
Best for: homeowners seeking competitive solar pricing with detailed technical consultation, battery retrofits to existing solar systems, and customers who prioritize upfront cost savings over premium service experience.
Location
Often needed together
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Claim This Profile — Free →Common questions about Solar Masters - Solar Panels Brisbane
What areas does Solar Masters cover for installations?+
Solar Masters operates across Queensland from their Milton base, with customers mentioning installations in Brisbane, Central Queensland, and Melbourne. Reviews show they handle both metropolitan and regional installations, though specific service areas aren't detailed in customer feedback. Contact them directly to confirm coverage for your location.
How long do Solar Masters installations typically take?+
Multiple customers report installation times of 4-5 hours for residential systems, with some larger 30-panel installations taking a full day with a three-person crew. The installation teams are described as efficient and professional, typically cleaning up the site before leaving. However, some customers experienced delays in scheduling the actual installation date.
Who are the key consultants at Solar Masters that customers recommend?+
Customers frequently mention David, Vivek, Nash, and Travis as knowledgeable consultants who provide detailed system explanations and competitive pricing. David is particularly praised for patience during the selection process, while Nash and Vivek are noted for technical expertise. These consultants handle the quote process and system design recommendations.
What do customers say about Solar Masters' pricing?+
Reviews consistently mention competitive pricing, with one customer noting they were 'at least 3K cheaper than other quotes' and multiple customers saying they received better deals than available elsewhere. The company appears to focus on competitive pricing as a key differentiator, though customers should be prepared for potential price adjustments during the quote process.
Are there any common issues customers report with Solar Masters?+
Some customers report communication problems after payment, including delayed responses and installation scheduling issues. There are also several mentions of roof damage during installation by subcontracted electricians, with mixed results on resolution. Reviews suggest being proactive about communication and confirming installation timelines in writing.