WS Remedial Group QLD
Multiple customers mention they solved water problems that other waterproofing contractors couldn't fix.
From 90 Google reviewsMultiple reviewers specifically state WS Remedial solved water ingress problems that other waterproofing companies couldn't fix, including complex hydrostatic pressure issues. However, several customers report significant delays in getting quotes and follow-up communication, with one waiting 6 weeks for assessment and another 7+ phone calls without response.
Their work
What it's like working with them
Based on a sample of recent customer reviews (90 total)
“5 level underground basement carpark”
What they help with
Based on what their customers hired them for
How they stack up
Context from 10 waterproofings in Brisbane
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About WS Remedial Group QLD
WS Remedial Group QLD tackles complex water ingress problems that other waterproofing companies can't solve, with multiple customers mentioning they succeeded where previous contractors failed. The team includes specialist technicians like Mick (who handles hospital work at RBWH), Dudley and Anthony (balcony and structural repairs), and Joshua (technical assessments and customer liaison). They work on everything from residential basement flooding to large commercial projects like 5-level underground car parks, with particular expertise in hydrostatic pressure issues and pressure injection techniques. Reviews consistently highlight their diagnostic approach—they identify root causes rather than just symptoms, sometimes recommending cheaper alternatives when appropriate. The company handles both emergency leak repairs and planned remedial work, with customers praising their willingness to persist on challenging projects that drag on for months.
Best for: complex water ingress problems other contractors couldn't solve, basement hydrostatic pressure issues, commercial building waterproofing, and customers who value diagnostic expertise over quick fixes.
Location
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Claim This Profile — Free →Common questions about WS Remedial Group QLD
What types of waterproofing problems does WS Remedial Group specialize in?+
They handle complex water ingress issues that other contractors often can't solve, including hydrostatic pressure problems in basements, leaking balconies, and concrete cancer repair. Multiple customers mention they succeeded where previous waterproofing companies failed. They work on both residential projects like basement flooding and large commercial jobs including 5-level underground car parks and hospital facilities.
Who are the key technicians customers mention by name?+
Reviews frequently praise Mick (who handles hospital and complex leak work), Joshua (technical assessments and customer communication), Dudley and Anthony (balcony and structural repairs), and Angus (diagnostic assessments). Customers consistently mention these technicians by name for their expertise and professionalism, suggesting stable, experienced staff.
What do customers say about their response times and communication?+
Communication feedback is mixed. Many customers praise regular project updates and professional handling once work begins. However, several reviews mention significant delays getting initial quotes and assessments, with one customer waiting 6 weeks for assessment and another making 7+ phone calls without response. It's worth confirming response times upfront.
Do they work on both residential and commercial projects?+
Yes, they handle both residential and commercial waterproofing. Reviews mention residential basement flooding, balcony repairs, and garage water ingress, alongside major commercial projects at Royal Brisbane Hospital, community centres, and large underground car parks. One negative review suggested they may prioritize larger commercial jobs over smaller residential work.