Pergo Air - Heating & Cooling Southwest
Frank personally handles jobs and has new air conditioners installed within a day for several customers.
The same name comes back in nearly every single one: Frank. Reviewers mention him being there himself, arriving at the promised time, and getting new ducted or split systems in within a week. That hands-on pattern is the strongest reason to consider this business, especially for urgent jobs. A commercial operator also mentions he researched a laundromat heat exhaust setup to make it fully compliant, which points to a tradesman who actually checks the details instead of winging it. Most of the feedback is recent and all in the same upbeat register, though the review pool is small enough that you'd want to confirm timeframes for peak season. If you are booking anything larger than a standard split, ask whether Frank or an extra crew member handles the install.
Their work
What it's like working with them
Based on a sample of Google reviews (46 total)
“next morning a complete brand new air conditioner was installed”
“kept me informed from the beginning of my enquiry”
“worksite cleanup was immaculate”
“didn’t do anything that wasnt needed”
“3pm is 3pm not 4pm”
What they help with
Based on what their customers hired them for
How they stack up
Context from 647 air conditionings in Bunbury
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Pergo Air - Heating & Cooling Southwest
Frank runs this show, and almost every review names him personally rather than the company. He stands out for same-week installs and next-day response on breakdowns. Customers talk up how he explains the work, turns up at the exact time promised, and leaves the place clean. Fully ducted reverse cycle systems and split installs are the main jobs, including replacements and remodels. Several reviewers got him in after another mob couldn't fix or fit them in. He's also handled commercial work, like a compliant laundromat heat exhaust system. Ask for Frank if you want someone who quotes online easily and keeps you updated. This is a safe pick for urgent residential repairs, annual services, and tidy new installs.
Best for: ducted reverse cycle installs and replacements, same-week split system fitouts, and urgent air conditioning callouts.
Location
Often needed together
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Claim This Profile — Free →Common questions about Pergo Air - Heating & Cooling Southwest
Does Frank at Pergo Air do emergency callouts?+
Reviews mention him coming out the same day when an AC stopped working, and one customer had a whole new unit installed the next morning. Urgent responses seem pretty regular, but confirm timing with him if you're in a true emergency.
What kind of systems does Pergo Air install?+
Frank frequently installs fully ducted reverse cycle systems, split systems in bedrooms and living areas, and replacement units. He's also done a commercial laundromat heat exhaust system with a focus on compliance.
Does Pergo Air use subcontractors?+
Most reviews mention Frank doing the work himself, though one customer also named a separate electrician, Rudy, for a split install. For electrical-heavy jobs, ask who will handle that part of the work.
What do customers say about pricing?+
Several people describe the pricing as reasonable, competitive, and free from unnecessary extras. One reviewer said Frank finished under budget, but you'll still want a quote for your specific setup.