Ikon Glass South West
Doug once drove two hours to fix a supplier delay, and the team often has quotes and installs sorted in a day.
When a shower screen install wasn't quite right, they fixed it without arguing, and when a supplier stuffed up a delivery, Doug did a two-hour round trip to make it right. That kind of recovery is the strongest pattern here. For everyday glass jobs, mirrors, shower screens, windows, the praise is consistent: quick quotes, on-time installs, and office staff who actually answer the phone. There are a couple of sharply negative reviews about a rude sales call and a disputed call-out fee, which is worth flagging given the small review pool. If you're getting a quote on site, ask upfront about any call-out charges and whether the quote is tied to plan drawings. Most customers seem to deal with Doug, Gavin, or Paul and walk away happy.
Their work
What it's like working with them
Based on a sample of Google reviews (28 total)
“Measure, quote and install all carried out in a short timeframe.”
“the admin staff are very efficient and pleasant to talk to - thanks Ros.”
“They really went to every effort to rectify the install with the absolute minimum of hassle.”
“Installation was made easy with Paul's expertise and very cheery personality.”
What they help with
Based on what their customers hired them for
How they stack up
Context from 459 bathroom renovations in Bunbury
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Ikon Glass South West
Ikon Glass South West handles everything glass, from shower screens and mirrors to full house window and sliding door replacements. They come to you, with reviewers in Collie and across the South West getting quotes and installs without fuss. Doug is the manager who personally drove two hours to fix a supplier delay, and Gavin does quotes, sometimes inside an hour. Mandy and Ros run the office, with customers saying they're prompt and lovely to deal with. Paul gets a nod for cheerful, expert installs. They've done whole-house window jobs and fixed a broken security screen the next day for a lot less than other quotes. If your shower screen or mirror needs a brushed nickel upgrade, they've got you covered. They're a one-stop glass shop, from small parts to big renovations, and they've been at it for about 18 years.
Best for: full window and sliding door replacements, custom shower screens and mirrors, and quick glass repairs across Bunbury and the South West.
Location
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Claim This Profile — Free →Common questions about Ikon Glass South West
What areas does Ikon Glass South West cover?+
They're based in Bunbury and travel around the South West. Reviews mention quotes and installs in Collie, and the manager has done a two-hour round trip to fix a delivery issue. If you're a bit further out, it's worth asking if they'll come to you.
How quickly can Ikon Glass get a job done?+
They're often quick. One reviewer had a broken window measured the same day and installed the next morning. Quotes can happen within an hour, and full shower screen or mirror jobs are frequently done in a short timeframe. For urgent glass breakages, they seem to move fast.
Who are the key people to deal with at Ikon Glass?+
Mandy and Ros handle the office and are praised for being prompt and friendly. Gavin does quotes, sometimes on very short notice. Doug is the manager who steps in to fix things. Paul is the installer reviewers call out for cheerful, expert work. If you need a diagnostic or a tricky job, asking for Doug could be a good move.
Does Ikon Glass do whole-house window and door replacements?+
Yes, they do. One reviewer had all windows and sliding doors replaced on their whole house. The process from initial rep visit to install was smooth, and they were happy with the quality. It's not just small glass repairs.