O & W Design
Oliver builds and coordinates the crew while Whitney handles finishes, so the whole reno runs as one job.
The strongest signal is that Oliver and Whitney run this as a managed end to end renovation, not a loose collection of trades. Oliver brings the crew, Whitney brings the design decisions, and customers repeatedly say they were never left guessing about what was next. Reviews cover bathrooms, kitchens, laundries, and commercial jobs, so this is not a bathroom only outfit despite the category. People with young kids specifically mention liking that they knew who was coming each day, which says a lot about how tightly the schedule is run. The weakest part of the record is variability in the most recent year, but with 28 reviews and almost all of them five stars, that mostly reads as normal noise rather than a pattern. If you want a hands off reno where someone else coordinates the selections and the trades, this is a safe team to talk to.
Their work
What it's like working with them
Based on a sample of Google reviews (29 total)
“hand pick their trades people”
“what was up next and who”
“transformed my vision into a beautiful, functional space”
“honoured the price on the quote”
What they help with
Based on what their customers hired them for
How they stack up
Context from 459 bathroom renovations in Bunbury
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About O & W Design
This is a husband and wife team with a split that actually works. Oliver runs the build side with a crew he has clearly hand picked, while Whitney handles design selections so clients aren't drowning in tile samples alone. Reviews mention her meeting clients at Armanti to choose finishes, which tells you she is hands on, not just sending a Pinterest board. The work spans bathrooms, kitchens, laundries, and even commercial fit outs like cafes and offices. People repeatedly say the process was smooth and they always knew who was coming the next day, which matters if you have kids or a busy household. Oliver quoted a structural wall removal and held that price for seven months, which is the kind of thing that builds trust in an industry known for moving quotes. One customer did a full holiday home renovation in Dunsborough and said communication was excellent, so they handle out of town work around the south west too. They are not a one man band chasing call outs, this is a managed renovation service from demo to painting.
Best for: full bathroom and kitchen renovations where you want design help and a managed crew, commercial fit outs, and holiday home upgrades anywhere around the south west.
Location
Often needed together
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Claim This Profile — Free →Common questions about O & W Design
Does O & W Design only do bathrooms?+
No, the reviews stretch well beyond one room. Customers mention kitchens, laundries, ensuites, holiday homes, offices, cafés and even a gym crèche, so it is a full renovation and fit out business. If your job is a full home or commercial space, they are worth a conversation.
Do they handle the design side or just the building?+
Both. Oliver manages the build and his trades, and Whitney leads design and finish choices. Reviews mention her meeting clients at Armanti to pick tiles and fittings, plus giving advice while clients manage newborns, so the design support is genuinely hands on.
What is it like working with their trades?+
Several people specifically note the trades were respectful, professional and on time. A few reviews say Ollie and Whitney hand pick their crew, and one customer appreciated always knowing who was coming the next day, which helps when you have young kids at home.
Do they work outside Bunbury?+
Yes, there is a review of a full holiday home renovation in Dunsborough with smooth communication and a finished result that added value. If you are elsewhere in the south west, it is worth asking whether they will travel.
Are quotes reliable or likely to move?+
One customer got a quote for wall removal in March and returned in October, and Oliver honoured the original price at short notice. That is one experience, but matched with comments about them delivering on promises, it suggests they are careful with quoting.