Stratco Bunbury
Ask for Leon on patio approvals, Rowan on fencing advice, and Dave if you need honest guidance.
The people behind the counter matter more than the logo here, with Leon, Rowan, and Dave each getting named for different jobs, and that's where the good reviews cluster. Several customers did whole patio, carport, and fencing projects through them and came back happy with the advice and price. The bad reviews are not isolated, though. Eight of the fifty describe orders arriving late, incomplete, or not at all, with one Perth customer driving down only to find the shed hadn't left the city. Phones are another weak spot, with multiple people saying calls and messages go unanswered for days. If you're ordering anything custom or large, confirm every detail in writing and double-check stock before you drive. If you can talk to Rowan or Dave in person, that seems to be the reliable way to buy from this store.
Their work
What it's like working with them
Based on a sample of Google reviews (172 total)
“made the whole approval process easy”
“Honest and extremely knowledgeable”
“help me spend on what is needed”
“order wasn’t even on site”
What they help with
Based on what their customers hired them for
How they stack up
Context from 440 fencings in Bunbury
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Stratco Bunbury
Most fencing projects here run through a handful of named staff, not an anonymous counter. Leon is the one to ask for patio plans and council approval drawings, with two reviewers saying he got council sign-off without a fuss. Rowan gets called out repeatedly for honest advice on fencing, carports, and sheds. Dave, the manager, gets credit for knowing council rules and helping customers buy only what they need. Reviews point to a store that's strong on Colourbond fencing, made-to-measure flashings, sheds, patios, carports, and rainwater setups. The big catch is order handling: multiple customers describe orders sitting for weeks, missing components, or being told things were ready when they weren't. Custom orders in particular seem to take longer than anyone expects. The sample skews residential, with folks using them for backyard builds rather than commercial work. If you're local and can deal face to face, you'll likely get better service than anyone trying to phone or email. This is a browse-and-ask-in-person kind of place, not a smooth online or phone ordering experience.
Best for: Colourbond fencing and patio supplies in the Bunbury area, council approval drawings for patios and carports, and in-person advice from a few experienced staff.
Location
Often needed together
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Claim This Profile — Free →Common questions about Stratco Bunbury
Who should I ask for help with patio plans and council approvals?+
Leon's name comes up twice in reviews for exactly this. One customer said he drew the patio plan, handled follow-up drawings when council asked for more, and stayed patient through the whole approval process. If Leon's not around, Rowan and Dave are also named for knowledgeable advice.
Does Stratco Bunbury install fencing and patios, or just supply materials?+
They supply the materials and the planning advice, but review language points to customers doing the actual installation themselves or organising their own installers. They stock Colourbond fencing, made-to-measure flashings, carports, and sheds. Ask in store if you need an installation referral, as reviews don't clarify that.
How reliable are their order lead times and pickup?+
Several reviewers say custom orders run late, arrive incomplete, or get lost between Perth and Bunbury. One person drove from Perth after confirming twice, only to find the shed hadn't arrived. Confirm your order in writing and re-check the day before you're due to collect. Large pickups may not come with loading help, so bring an extra pair of hands.
Can I phone the store to check stock or place an order?+
Based on review feedback, phone contact is a weak point. Multiple reviewers say calls go unanswered or messages never get returned, and one mentioned the store no longer has its own public phone number for exactly that reason. Visiting in person or ordering online for smaller items seems to work better.
Is this place good for first-time DIYers who need guidance?+
Yes, if you get the right person. Dave is praised for helping a nervous customer buy only what they needed and keeping her from overspending. Rowan gets called honest and extremely knowledgeable. The risk is getting a new or disengaged staff member. Go in armed with questions and, if you don't click with the first person, ask for Dave or Rowan.