Rickwood Plumbing and Gas
Ian answers his own phone and has been known to sort burst pipes within the hour on weekends.
The thing that jumps out is Ian personally answering the phone and turning up fast, even on weekends, public holidays, and late nights. Customers describe a hot water system dying on a Saturday and having a temporary unit installed within the hour, then a proper new one a few days later. Ian gets most of the namechecks, but Noah, Regan, Reagan, and Ari show the quality isn't riding on one bloke alone. Cleanliness is the other recurring note. Multiple people mention the site being vacuumed and mopped after nasty jobs involving jackhammering and dust. You could do worse than ring them before anyone else when water is going where it shouldn't.
Their work
What it's like working with them
Based on a sample of Google reviews (88 total)
“Called Ian on a Saturday with a burst mains pipe”
“provided and installed a new one on the same day”
“the area vacuumed & mopped”
“explained our options with great transparency”
“our old plumber left us high and dry”
What they help with
Based on what their customers hired them for
How they stack up
Context from 517 plumbers in Bunbury
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Rickwood Plumbing and Gas
Ian runs this show and it's his name on most of the praise, especially for urgent callouts. Several reviews describe him dropping everything for burst pipes, dead hot water systems, and leaks on weekends. His team members Noah, Regan, Reagan, and Ari each get namechecked too for tidy work. The business does a lot of hot water swaps, from emergency temporary units to full new installs. They also handle renovations, septic compliance, gas work, and general plumbing repairs. Customers repeatedly mention the site being left cleaner than they found it. That's a big deal after jackhammering a laundry slab for repiping. This is a crew that seems best suited to people in Busselton, Margaret River, and surrounding spots who need honest local help fast.
Best for: urgent hot water and burst pipe callouts in the South West, renovation plumbing that needs a clean site, and septic or gas jobs where you want someone who will sort the compliance paperwork properly.
Location
Often needed together
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Claim This Profile — Free →Common questions about Rickwood Plumbing and Gas
Does Rickwood Plumbing and Gas do emergency callouts after hours?+
Yes. Multiple reviews describe Ian arriving within an hour on weekends and even late at night. One customer called on a Saturday with a burst mains pipe and had it fixed within 20 minutes of him arriving.
How quickly can they replace a dead hot water system?+
Often within a day or two. One customer with a dead system on Saturday had a temporary unit installed within the hour, then a permanent new system by Wednesday morning. Another got a same-day full replacement on the weekend.
Do they work throughout the South West, not just Ambergate?+
Reviews mention jobs in Busselton, Margaret River, and Geographe around this sample. Ian was also happy to communicate with another business to get a job done properly, which shows he's willing to coordinate beyond just his own patch.
What sort of jobs is Ian personally best known for?+
Urgent callouts and tricky hot water work. Reviews also mention Ian sorting septic compliance after a previous plumber dropped the ball, and walking customers through options before he starts so there are no surprise quotes.
What is the team like on bigger renovations?+
Ian, Noah, Reagan, and Ari all turn up in reviews for renovation work. The pattern that stands out is proper cleanup. One laundry reno involving jackhammering and dust ended with the area vacuumed and mopped.