Master Cabinets
Mariah and Dean earn personal praise for design honesty and near-perfectionist planning on complex kitchen jobs.
The clearest positive signal is that named team members — particularly Mariah on design and Dean on production — earn specific, personal praise from customers who went through full kitchen or new-build projects. Where the data gets patchy is post-installation: three separate reviewers raise concerns about responsiveness after payment, ranging from unreturned calls to unresolved defects, which is enough of a pattern to flag before you sign anything. Before committing, it's worth asking directly how warranty issues are handled, getting a timeline in writing, and confirming they're the right fit for your job size — one reviewer noted smaller jobs may not get the attention larger projects do.
Their work
What it's like working with them
Based on a sample of Google reviews (15 total)
“Super displays allowing siteful visions”
What they help with
Based on what their customers hired them for
How they stack up
Context from 384 carpentrys in Bundaberg
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Master Cabinets
Mariah handles design and client consultation at Master Cabinets, and reviewers specifically praise her for honest advice, clear communication, and staying involved throughout a project — not just the initial quote stage. Dean works on drafting and production management, with at least one customer describing him as near-perfectionist in his measuring and planning. The business operates as a sole trader out of Kensington and takes on residential work spanning full kitchen renovations, new builds, walk-in wardrobes, shower screen replacement, and benchtop upgrades — with some customers located well over 100km away, suggesting they're willing to travel for the right project. Their showroom appears to carry displays and stock, functioning partly as a home goods store where homeowners can visualise finishes before committing. Where Master Cabinets stands out most clearly is in complex kitchen renovations that require working around existing fixtures — like retaining a stainless steel bench, servery, or sink — rather than starting from scratch. That said, job size seems to matter to them: one reviewer flagged being turned away for what they considered a smaller job, which is worth factoring in if your project is modest in scope.
Best for: full kitchen renovations that require working around existing fixtures, new residential builds needing end-to-end joinery, and homeowners who want an involved designer throughout the project.
Location
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Claim This Profile — Free →Common questions about Master Cabinets
What types of projects does Master Cabinets typically take on?+
Reviews mention full kitchen renovations, new residential builds, benchtop replacements, walk-in wardrobes, in-wall shelving, and shower screen installations. Their kitchen work notably includes retaining existing fixtures like stainless steel benchtops, serveries, and sinks rather than stripping everything out. At least one reviewer noted they seem to favour larger jobs, so if your project is on the smaller side, it's worth confirming upfront that they'll take it on. Their showroom also stocks displays, making it a useful starting point for homeowners still in the planning stage.
Who are the key people at Master Cabinets and what do they each do?+
Mariah is named in reviews as the designer and client consultant — customers specifically praise her for honest advice, pleasant communication, and staying involved throughout the project rather than disappearing after the initial design phase. Dean is described as the draftsman and production manager, with one customer calling him near-perfectionist in his measuring and planning. Reviews don't name other team members by role, so it's worth asking who will be the main contact for your specific job type.
Does Master Cabinets service areas outside of Kensington?+
Yes — at least one review confirms they completed a kitchen renovation and follow-up service call for a customer living approximately 125km from their base, so regional travel is within their scope. That said, distance may affect scheduling and response times, so it's worth discussing logistics before you commit. Reviews don't specify a formal service radius, so contact them directly with your location to confirm.
What do customers say about after-sales support and warranty follow-up?+
This is the area with the most variability in the reviews. One customer reported an excellent post-installation follow-up for a minor issue, even at 125km distance. However, three other reviewers raised concerns about slow or absent follow-through after payment — including an unresolved bubbling cabinet door and a collapsed shelf. Before committing, it's worth asking them specifically how warranty claims are handled, what the turnaround time is, and getting any commitments in writing.
How do customers describe Master Cabinets' pricing?+
Multiple reviewers use phrases like 'reasonable costing' and 'on budget,' and the showroom is described as having 'reasonable prices.' One reviewer flagged that a benchtop was sold at a 'hefty price tag' but then showed marks despite being marketed as resistant — suggesting it's worth clarifying material specs and what the warranty covers before signing off on finishes. Overall the pricing sentiment leans positive, but it's a small sample of 13 reviews, so ask for a detailed quote to compare.