Chem-Dry Wide Bay - Carpet | Rug | Mattress | Upholstery Cleaning Services
Cameron returns — sometimes on Sundays, uninvited — to keep working on stains he isn't satisfied with yet.
He's handled genuinely difficult jobs (blood on white wool carpet, cat urine soaked into a brand new couch, DIY machine damage on fabric upholstery) and customers report the outcomes matched or exceeded what he had promised upfront. One reviewer flagged a 1-star rating in the text but described a completely positive experience — likely a submission error — so that data point doesn't reflect a genuine complaint. For anyone comparing quotes, reviewers consistently note Cameron came in well under competitor pricing without hidden surcharges, which is worth confirming when you call.
Their work
What it's like working with them
Based on a sample of Google reviews (88 total)
“carpets dried quickly and smell amazing afterwards”
“Cam's pricing was a little over half this price with no ridiculous surcharges”
What they help with
Based on what their customers hired them for
How they stack up
Context from 366 carpet cleanings in Bundaberg
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Chem-Dry Wide Bay - Carpet | Rug | Mattress | Upholstery Cleaning Services
Cameron is the technician behind virtually every job mentioned across these reviews — he handles everything from pet urine and blood stain removal on wool carpets to restoring couches and vintage velvet armchairs that customers feared were beyond saving. What sets him apart from general carpet cleaners is his willingness to do pre-treatment testing before committing to a job, honest upfront assessments about what is and isn't achievable, and a follow-up call or check-in after every appointment to confirm drying and odour outcomes. Reviews span residential homes, motorhomes, high-rise apartment complexes, and commercial cheer floors, meaning he's comfortable with unusual fabric types and non-standard surfaces. The Chem-Dry method's low-moisture process comes up repeatedly as a practical benefit — carpets and upholstery dry quickly, and the non-toxic formula matters to families with young children and pets. Kevin is mentioned in one review handling lounge and mattress cleaning, suggesting Cameron has at least occasional backup capacity. For homeowners who've already tried a hire machine and made things worse, or who are dealing with a stubborn pet accident on expensive upholstery, Cameron's track record with exactly those scenarios is well-documented.
Best for: pet urine and stain emergencies on expensive upholstery or rugs, delicate or unusual fabric types requiring pre-treatment assessment, families wanting non-toxic carpet cleaning with fast drying times, and homeowners needing same-day or weekend availability.
Location
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Claim This Profile — Free →Common questions about Chem-Dry Wide Bay - Carpet | Rug | Mattress | Upholstery Cleaning Services
What areas does Chem-Dry Wide Bay cover?+
The business is based in Walligan, QLD, and reviews mention jobs in Hervey Bay, the Sunshine Coast, and high-rise apartments — suggesting a reasonably wide service radius across the Wide Bay and surrounding regions. Cameron has completed emergency cleans in Hervey Bay on short notice, so distance doesn't appear to be a barrier for urgent jobs. It's worth calling directly to confirm whether your specific suburb is covered, particularly if you're outside the immediate Hervey Bay or Sunshine Coast areas.
Does Cameron offer same-day or emergency bookings?+
Yes — multiple reviews specifically mention same-day availability, including one customer who called at 9am on a Saturday and had Cameron arrive that day, and another who needed an emergency carpet clean for elderly parents. Reviewers also note he's accommodated Sunday morning visits and squeezed jobs in on short notice around a public holiday. His communication around arrival times is frequently praised — customers mention he keeps them updated on exactly when he'll arrive.
What do customers say about pricing?+
Pricing is one of the most frequently mentioned positives across these reviews. One reviewer compared a quote from a competitor at $239 for two rooms plus $35 per 15 minutes for stain treatment — Cameron came in at roughly half that with no surcharges. Others note the final price was less than expected, and several long-term repeat customers cite consistent value as the reason they keep returning. Cameron provides quotes upfront, and reviews suggest the final bill matches or comes in under what was discussed.
Can Cameron handle pet urine or faeces on expensive or delicate fabrics?+
Pet accident removal is one of the most documented specialties in these reviews — covering scenarios like cat urine soaked into a brand new couch, dog faeces on an expensive rug, and repeated dog accidents across bedroom carpets. Cameron's process involves testing the fabric first, explaining how the staining or odour works in plain terms, and following up after treatment to confirm odour is gone. He's upfront when there's a risk of residual discolouration, particularly with certain rug fibres, so you get an honest assessment before any work begins.
Does Chem-Dry Wide Bay clean items other than carpets?+
Fabric couches, leather lounges, mattresses, rugs (including wool, silk, Moroccan, and vintage velvet), motorhome seats, and cheer floors all appear in customer reviews. Cameron has also removed mould from leather furniture and done spot treatments on carpets during upholstery jobs without extra charge. The Chem-Dry method uses low moisture, which customers with delicate or specialty fabrics say gave them confidence that the cleaning process wouldn't damage their items.