Eclipse Cleaning Fraser Coast Pty Ltd
Warwick texts before he arrives, Thomas gets out the stains — and reviewers keep coming back.
Warwick is named frequently as the face of the current operation and takes personal responsibility when concerns arise, while Thomas draws specific praise for stain removal on carpets reviewers had written off. The team handles a wide range of surfaces in one booking — carpets, tiles, vinyl, upholstery, and air conditioning — so if you have multiple cleaning jobs stacked up, it's worth asking whether they can batch them in a single visit rather than booking separately.
Their work
What it's like working with them
Based on a sample of Google reviews (97 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 366 carpet cleanings in Bundaberg
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Eclipse Cleaning Fraser Coast Pty Ltd
Eclipse operates across carpet, rug, upholstery, tile and grout, vinyl, and air conditioning cleaning — a broader remit than most single-trade cleaners in the Fraser Coast area. Reviews identify two distinct team eras: John and Theresa handled carpet and air con work in earlier years and are credited with reliable repeat-visit results, while the current crew led by Warwick (and frequently Thomas) draws consistent praise for communication, arriving early or on time, and texting ahead of visits. Warwick is specifically called out for quoting accurately, following up after jobs, and resolving concerns with a smile — the kind of ownership-level accountability that tends to disappear in larger franchises. Thomas is praised for hands-on stain removal skill, with multiple reviewers noting difficult spots — wine, coffee, flood-related staining — coming out cleanly. The team runs truck-mounted equipment for carpet work, which reviewers flag as a step up from portable machines they'd seen elsewhere. Pickup and return of rugs and mats within 24–48 hours is a recurring service offering, making them practical for large or awkward floor coverings that can't be cleaned in-situ — including a 4x4 metre white shaggy rug that came back looking new.
Best for: end-of-lease carpet cleans where stain removal is critical, homeowners with large or awkward rugs needing offsite cleaning, properties requiring multiple surface types cleaned in a single booking, and Fraser Coast residents who've had unreliable tradespeople before and want proactive communication baked into the job.
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Claim This Profile — Free →Common questions about Eclipse Cleaning Fraser Coast Pty Ltd
Does Eclipse clean rugs they can't clean in your home?+
Yes — rug and mat pickup and return is a regular service they offer. Multiple reviewers mention rugs collected one day and returned cleaned the next, typically within 24 to 48 hours. This is particularly useful for large or heavily soiled rugs, including one reviewer's 4x4 metre white shaggy mat that came back looking new. It's worth confirming pickup availability and turnaround when you call, as scheduling depends on their run for the week.
What do customers say about Eclipse's pricing?+
Pricing comes up positively across a number of reviews, with several customers using phrases like 'very reasonable,' 'competitively priced,' and 'far too cheap' relative to the results they got. No reviews in our sample raised concerns about being overcharged or surprised by the final bill. That said, pricing will depend on the size and type of job, so getting a quote upfront is still worth doing — reviewers mention Warwick provides quotes on-site when he's out for other work.
Can Eclipse handle both carpet and air conditioning cleaning in the same visit?+
Several reviewers mention booking Eclipse initially for one service — usually air con — and then engaging them for carpet or tile work either the same day or shortly after. The team is set up to handle multiple surface types, including carpets, tiles, vinyl, upholstery, and air conditioning units. If you have a backlog of cleaning jobs, it's worth asking when you book whether they can combine them into one visit rather than scheduling separately.
Who does the work at Eclipse — is it the same people each time?+
Reviews name specific technicians consistently: Warwick leads the current operation and is credited with follow-up and resolving concerns directly, while Thomas handles much of the hands-on cleaning work and is specifically praised for stain removal. In earlier reviews, John and Theresa are mentioned repeatedly as the team handling carpet and air con jobs. The fact that named individuals appear across reviews spanning several years suggests relatively stable staffing rather than anonymous rotating crews.
Does Eclipse work on commercial properties or just residential homes?+
Yes — one reviewer specifically thanks Eclipse for cleaning carpets and vinyl at a community hall, noting the team was responsive and left the space tidy. Other reviews mention rental exit cleans and pre-sale property preparation. If you have a commercial space or a larger-than-usual job, it's worth calling to discuss scope, as the truck-mounted equipment reviewers mention is better suited to higher-volume work than portable machines.