Shaune Johnson Plumbing Pty Ltd
Multiple customers specifically praise Shaune for turning up when he says he will — something they call genuinely rare.
The reviews span nearly nine years and include repeat business from commercial clients, suggesting the relationship holds up over time for those who've had good experiences. The sample is small enough that it's worth calling directly to discuss your specific job and timeline before committing, rather than relying solely on what's here.
Their work
What it's like working with them
Based on a sample of Google reviews (11 total)
“services our home and business plumbing needs Nothing is a problem”
“raised a platform for me with the left over dirt from septic system”
What they help with
Based on what their customers hired them for
How they stack up
Context from 437 plumbers in Bundaberg
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Shaune Johnson Plumbing Pty Ltd
Shaune Johnson Plumbing is a family-run operation — Shaune handles the hands-on work alongside his team ('his boys'), while Kylie appears to manage bookings and communications, with multiple customers singling out both for prompt, easy dealings. The business covers both residential and commercial plumbing, with at least one long-term client of nearly a decade mentioning ongoing servicing across home and business premises. Septic system installation is one concrete specialty that surfaces in the reviews, with earthworks like soil platforms completed as part of the job — suggesting Shaune takes on rural or semi-rural property work that not every suburban plumber will quote on. What customers mention most consistently is that Shaune actually shows up when he says he will — something several reviewers explicitly call out as rare in the trades. With roughly 26 years active in the industry and GST registration, this is an established company rather than a sole trader operating informally.
Best for: long-term commercial maintenance contracts in the Bundaberg region, rural and acreage plumbing including septic system installation, and homeowners who prioritise a tradie who shows up on schedule.
Location
Often needed together
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Claim This Profile — Free →Common questions about Shaune Johnson Plumbing Pty Ltd
Does Shaune Johnson Plumbing take on commercial jobs as well as residential?+
Yes — multiple reviews mention ongoing commercial plumbing work alongside residential servicing. At least one business client has been using Shaune for nearly a decade and mentions that both their home and business plumbing needs are covered. This suggests the business is comfortable managing recurring maintenance contracts, not just one-off callouts. If you have ongoing commercial servicing needs, it's worth asking whether they can set up a regular arrangement.
Does Shaune handle rural or acreage plumbing like septic systems?+
At least one review specifically mentions a septic system installation, including earthworks like building a soil platform from the excavated dirt. This points to capability with rural property plumbing that goes beyond standard suburban work. If you're on an acreage block or need a septic or wastewater system installed, Shaune appears to have hands-on experience with that type of job. Confirm the scope and council approval process with them directly before proceeding.
What do customers say about Shaune's reliability and punctuality?+
Reliability is the single most repeated theme across the reviews we analysed — multiple customers specifically mention that Shaune turns up when he says he will, and at least one frames this as genuinely uncommon among tradies. Reviews also mention his team as prompt and well-organised. That said, with only 11 total reviews, this pattern comes from a small pool, so it's a positive signal rather than a guarantee. Confirming your booking time in writing is always a good step.
Who else works alongside Shaune, and what do they handle?+
Reviews mention Shaune leading the work on-site, with references to 'his boys' handling larger jobs as a team. Kylie is named separately and appears to manage the admin and communication side — customers mention her as part of what makes the business easy to deal with. There's no breakdown in the reviews of which team member handles specific job types, so if you have a particular requirement it's worth asking when you call.
What areas does Shaune Johnson Plumbing service?+
The business is based in Thabeban, QLD, which is in the Bundaberg region. Reviews don't specify exact service radius, so it's unclear how far from Bundaberg they'll travel for a job. If you're outside the immediate area, confirm coverage when you make contact — rural and regional plumbers often have flexible travel ranges depending on job size.