Freestyle Pools and Construction
Tim and Jim personally build every pool — all four customers name them both on-site from dig to done.
From the 4 reviews available, the standout pattern is that Freestyle treats mid-build changes as normal rather than a problem — one customer specifically calls out that nothing was too much trouble when they altered the design along the way. The after-handover support is worth noting too, with at least two customers flagging that the relationship didn't end at pool completion — useful to confirm directly when you're comparing quotes.
Their work
What it's like working with them
Based on a sample of Google reviews (4 total)
“Took the time to explain the process and options from start to finish”
“After project service has also been exceptional”
What they help with
Based on what their customers hired them for
How they stack up
Context from 333 pool builders in Bundaberg
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Freestyle Pools and Construction
Tim and Jim are the two-man team behind Freestyle Pools — Tim appears to lead client-facing discussions and project planning, while Jim works alongside him on the build itself, with both names consistently praised across every review for their hands-on involvement from excavation through to handover. What sets them apart from larger pool companies is that the principals are physically present on every job, not managing subcontractors from a distance — customers describe watching the entire build unfold with Tim and Jim on site. They work with a select group of specialist contractors for trades like electrical and plumbing, and reviewers note those contractors matched the same standard as the core team, which matters when pool builds involve multiple licensed parties. Their approach to custom design is a clear strength — one customer had a specific pool design in mind and Freestyle built to it without pushback, and another changed details mid-build with no complaints from the team. Based in Avondale and operating as a sole trader structure, they appear to focus on residential new builds in the Bundaberg region, and the after-project support they provide has been called out separately from the build quality itself.
Best for: residential new pool builds to a custom design, homeowners who want the owners personally on-site rather than managing crews, and buyers who value clear communication and post-build support in the Bundaberg region.
Location
Often needed together
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Claim This Profile — Free →Common questions about Freestyle Pools and Construction
Who actually shows up to build the pool with Freestyle Pools?+
Based on all 4 available reviews, Tim and Jim — the owners — are physically present throughout the build, not just at the start and finish. Customers describe watching the full construction process with both of them on site. They do bring in specialist contractors for specific licensed trades, and reviewers note those contractors maintained the same standard as Tim and Jim themselves.
Can Freestyle Pools build to a custom design rather than a standard template?+
Yes — at least two reviewers specifically mention building to their own design rather than choosing from a preset range. One customer notes they also made changes during the build and found Tim and Jim accommodating throughout. It's worth discussing your design in detail at the initial meeting, which reviews suggest happens within the first week of contact.
What areas does Freestyle Pools service?+
The business is based in Avondale, QLD, and reviews reference the Bundaberg region specifically — one customer mentions approaching pool builders in Bundy before finding Freestyle Pools. Coverage beyond the Bundaberg area isn't confirmed in the available reviews, so if you're outside that region it's worth checking directly with Tim or Jim before progressing to a quote.
How does Freestyle Pools handle after-build support once the pool is finished?+
At least two customers separately mention the after-project service as a highlight, not just the build itself — one calls it exceptional. This suggests the relationship doesn't simply end at handover, though the specifics of what's covered (warranty periods, call-back response times) aren't detailed in the reviews. Ask them directly what post-completion support looks like before you sign a contract.
How reliable are Freestyle Pools on timelines and completion dates?+
Two reviewers specifically mention that the pool was completed on the agreed date — one customer phrases it as being in the pool on the completion date with no ambiguity. Open and honest communication throughout the project is a repeated theme across the reviews, which suggests expectations are managed clearly rather than shifted at the last minute. With only 4 reviews available, this is encouraging but not a statistically large sample to draw hard conclusions from.