Security Enterprises
Customers credit Dale and the team for staying involved years after the original install — not just showing up for the sale.
Dale is named in the majority of reviews as the primary point of contact, and the feedback is specific enough to be credible: customers describe being shown how their new system works, having follow-up visits arranged when something needed checking, and receiving after-hours help when a break-in made it urgent. The team named in reviews — Steve, Stephen, Ali, Matt, Kate, and Michelle — each appear in context that makes their roles clear, suggesting this isn't a small one-person operation relying on a single tradesperson. For homeowners weighing up security companies, it's worth asking about response times for post-install support and whether ongoing maintenance is part of the package — reviews suggest this business treats that as standard, not an upsell.
Their work
What it's like working with them
Based on a sample of Google reviews (46 total)
“looking after my home security needs for more than 15 years”
“promptly within hours of calling fitted out with equipment to ease my peace of mind”
“The cameras have absolutly paid for themselves”
What they help with
Based on what their customers hired them for
How they stack up
Context from 391 security & cctvs in Bundaberg
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Security Enterprises
Dale leads a team that covers both residential and commercial security in the Bundaberg region, with CCTV installation and security camera upgrades as the clear centrepiece of their work — multiple customers describe being walked through footage quality, camera placement, and system operation before the installers leave. Kate handles first contact and job coordination, and reviewers specifically credit her for listening to what a homeowner actually needs before matching them to the right product, rather than pushing the most expensive option. On the tools, Steve, Stephen, Ali, and Matt are named across installations, with repeat mentions of patience during setup and willingness to return and check that everything is still functioning correctly. One standout pattern is emergency responsiveness: at least one customer had a break-in overnight and received equipment and a callout within hours, which speaks to how the business operates outside normal quote-and-book cycles. With roughly 23 years in operation, they carry long-term client relationships that stretch back to 2008, and several reviewers note they've stayed with the business through multiple upgrades — a signal that ongoing support and maintenance are as central to what they do as the initial install.
Best for: homeowners wanting long-term security camera management rather than a one-off install, urgent callouts following a break-in, commercial premises needing theft-deterrent CCTV with high-quality footage, and clients who want to be trained on their system before the installer leaves.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Security Enterprises
Does Security Enterprises handle emergency callouts outside business hours?+
Based on reviews, yes — one customer who experienced a break-in overnight received a callout and had equipment installed within hours of calling. This suggests Dale and the team are reachable for urgent situations rather than operating strictly on booked appointments. If out-of-hours response is important to you, it's worth confirming availability and any after-hours rates when you first make contact. This responsiveness appears to be one of the more distinctive aspects of how they operate.
Will the team show me how to use my new CCTV system after installation?+
Multiple reviewers specifically mention being trained on their new system before the installers left — this appears to be standard practice rather than something you'd need to request. Customers describe being walked through footage quality, camera angles, and system operation on the day of install. Steve, Stephen, and Ali are among the technicians named for taking time with this handover. If you have specific apps or remote viewing requirements, it's sensible to mention those when booking so the team comes prepared.
Who will I deal with at Security Enterprises, and what is each person's role?+
Kate is the first point of contact for most customers, handling enquiries, scheduling, and helping match your security needs to the right products — reviewers credit her for listening rather than overselling. Dale, the owner, stays closely involved in client relationships and is regularly mentioned for follow-up support and ongoing management. On installations, Steve, Stephen, Ali, and Matt are named across multiple jobs, and Michelle is specifically praised for going above and beyond on a customer issue. The breadth of named staff across reviews suggests a genuine team rather than a single-person operation.
Do they work on commercial properties as well as homes?+
Yes — reviews include commercial clients such as a business owner who upgraded cameras across four shops and subsequently identified internal theft through the footage quality. Several other reviews reference business security alongside home installations, and one long-term reviewer describes a continuing relationship across both home and business requirements. The business is GST registered, which is relevant if you need invoices for business accounting. It's reasonable to ask for examples of similar commercial jobs when getting a quote.
What do customers say about pricing at Security Enterprises?+
A handful of reviews mention affordability and value, with one customer noting that Dale's quote for the quality of camera provided was 'outstanding' compared to other security businesses they contacted. Another described the experience as 'easy, affordable and just great people all round.' No reviews raise concerns about pricing being excessive. That said, reviews don't provide specific figures, so it's worth getting a written quote and asking what's included for ongoing support — some reviewers suggest post-install maintenance is part of how the business operates.