Ken's Tile Centre
Carol and Liam named across multiple reviews for turning uncertain renovation briefs into confident tile selections.
The business doubles as a plumbing accessories retail point, which reviewers found genuinely useful for single-trip bathroom renovation prep. One review raised a notable stock and communication issue — tiles ordered on a quoted one-week lead time arrived significantly late with no proactive update — so if your project has fixed start dates, it's worth asking directly whether the tiles are held locally or need importing, and getting a firm confirmed date in writing before locking in your tradesperson schedule. On balance, the reviews suggest Ken's suits homeowners who can afford a planning buffer and want in-person guidance rather than those running a time-critical renovation.
Their work
What it's like working with them
Based on a sample of Google reviews (36 total)
“helped with my tile select but helped with the colour scheme and textures”
“VERY well priced and amazing customer service”
What they help with
Based on what their customers hired them for
How they stack up
Context from 327 tilings in Bundaberg
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Ken's Tile Centre
Carol and Liam are the two names that surface repeatedly across customer reviews at Ken's Tile Centre — Carol is praised specifically for design guidance, colour scheme advice, and accurate tile quantity calculations, while Liam earns mentions for product knowledge and friendly service. The business operates as both a tile showroom and a plumbing accessories retail space, making it a dual-stop for bathroom and renovation projects rather than a pure tiling contractor. With roughly 26 years in the Bundaberg market, the store carries a broad in-store selection that customers describe as genuinely large, and staff are noted for taking time to help homeowners work through design decisions rather than simply processing a sale. A layby-style hold arrangement — where smaller instalment payments can keep stock reserved — has been flagged by at least one customer as an unusual and genuinely useful service for those budgeting a renovation. The store suits homeowners planning ahead for bathroom renovations or new builds who want guided selection help in person; customers sourcing tiles on tight, urgent timelines should confirm stock location and lead times directly before committing, as at least one reviewer encountered unexpected import delays that weren't communicated proactively.
Best for: homeowners planning bathroom renovations who want in-person design guidance, single-trip sourcing of tiles and tapware, and customers who can confirm stock lead times before locking in a tradesperson schedule.
Location
Often needed together
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Claim This Profile — Free →Common questions about Ken's Tile Centre
Does Ken's Tile Centre offer design advice, or is it purely a tile shop?+
Based on multiple reviews, Ken's operates well beyond a straightforward retail experience. Carol in particular is mentioned by name for helping customers work through colour schemes, textures, and overall design direction — not just pointing them to a product. Liam is also noted for strong product knowledge. If you're coming in unsure about your renovation look, staff appear genuinely willing to spend time on that conversation.
What does Ken's Tile Centre stock beyond tiles?+
The store carries bathroom tapware and plumbing accessories alongside its tile range, which several reviewers found useful for consolidating their bathroom renovation shopping. One reviewer mentioned spending over a thousand dollars on tapware in the plumbing section separately from their tile order. Reviews don't specify every product category, so call ahead if you're looking for something specific.
Can I put tiles on hold while I save up for a renovation?+
At least one customer review specifically mentions that Ken's allowed stock to be held on a small instalment payment arrangement while the customer finalised their budget — and described this as genuinely rare compared to other suppliers. This isn't confirmed as a formal layby policy, so it's worth asking the team directly whether this arrangement is available for your situation.
What should I know about lead times when ordering tiles through Ken's?+
This is worth asking carefully before you commit. One reviewer experienced a significant delay — tiles quoted at one week arrived near the end of a two-week renovation window, with no proactive communication from the store. Reviews don't clarify whether this was an isolated import issue or a recurring pattern. If your project has a fixed start date, ask directly whether the tiles are in-store or need to be ordered in, and get a written confirmed delivery date before booking your tiler.
Is Ken's Tile Centre suited to large bathroom renovation projects?+
Reviews suggest the store is a good fit for bathroom renovations where the homeowner wants guided in-store selection, design input, and consolidated supply of tiles and bathroom fittings. Carol's tile quantity calculations are mentioned as accurate in at least one review, which is useful for avoiding over- or under-ordering on a renovation. For very tight project timelines, confirm stock availability upfront to avoid scheduling conflicts with your tradesperson.