Messina Air Conditioning & Electrical
A technician once came in before his shift started so a hospital patient could return to a working home.
Named technicians show up in enough reviews to suggest genuine consistency rather than luck; Tarrant, Shaun, Jennah, Nate, Axel, Brody and Ben are each praised by name for specific things, which tells you the quality isn't concentrated in one standout person. The office staff — Sue and Samantha are called out directly — are flagged as unusually responsive, with one customer receiving a callback inside an hour. For an operation of this size covering Far North Queensland, that kind of coordination between field and admin is worth confirming when you call: ask whether your preferred technician is available, and whether they carry common parts so a second visit isn't needed for a straightforward repair.
Their work
What it's like working with them
Based on a sample of Google reviews (96 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 391 air conditionings in Cairns
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Messina Air Conditioning & Electrical
Paul Messina runs this family-owned operation out of Cairns, and the business spans both air conditioning and electrical — a combination that shows up in reviews as a genuine advantage when installations require both trades on the same job. Named technicians appear repeatedly: Tarrant is praised for urgent after-hours callouts (including turning up before his shift started to help a customer just home from hospital), Shaun for detailed fault diagnosis with photos and written job descriptions, Jennah for going above and beyond on chemical cleans and correcting previous installers' mistakes, and Nate and Axel for split system work on tall Queenslanders and jobs that need a bit of creative problem-solving. The admin team — Sue and Samantha are both mentioned by name — fields calls and emails with the kind of responsiveness that reviewers flag as unusual, including one customer receiving a callback within an hour of emailing about a Samsung fault notice. Their work spans straightforward split system installs, multi-head ducted systems, warranty repairs, refrigeration servicing, and routine maintenance cleans — with several reviewers describing relationships stretching eight, ten, even eighteen years. They're well-suited to property owners who want one company to handle the AC and the electrical side together, and to anyone in Far North Queensland who needs someone on-site quickly rather than waiting weeks for a quote that never arrives.
Best for: urgent same-day or next-morning air conditioning repairs, new split system or multi-head installs on older or elevated Cairns homes, combined AC-and-electrical jobs that need both trades coordinated, and long-term maintenance relationships with a consistent local team.
Location
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Claim This Profile — Free →Common questions about Messina Air Conditioning & Electrical
Does Messina Air Conditioning do emergency or urgent callouts?+
Yes — multiple reviews describe urgent same-day or next-morning responses, including a technician who arrived before his regular shift started to help a customer who had just returned from hospital. One reviewer needed urgent repairs on a Friday afternoon for health reasons and got attended to the same day. That said, they're a busy operation, so calling ahead rather than emailing is likely your fastest path when timing matters.
What areas does Messina Air Conditioning cover?+
The business is based in Portsmith and the reviews reference work across Cairns and surrounding areas including Trinity Links. Reviews don't specify an exact service radius for outer regions, so if you're further afield — say, north of Cairns or on the Tablelands — it's worth confirming coverage when you call.
Do they handle both air conditioning and electrical work?+
Yes. The business is registered under both electrician and general contractor categories, and several reviewers specifically mention electricians attending alongside air conditioning technicians on the same job. This is useful for new installs where a dedicated circuit or switchboard work is needed at the same time as the AC unit.
What do customers say about their pricing?+
Pricing comes up positively in a number of reviews, with words like 'reasonable', 'affordable' and 'great value' appearing across different job types — servicing, installation, and repairs. No reviewers describe being surprised by unexpected costs, and one long-term customer of 18 years specifically calls out pricing as consistently 'spot on'. For accurate figures, they quote before starting work.
Can Messina handle installations on older or elevated homes like Queenslanders?+
Reviewers specifically mention installs on tall Queenslanders, with technicians Nate and Axel praised for handling units mounted high on the exterior. One review noted they completed work that two other companies had described as difficult. If you have an older elevated home or a tricky install location, it's worth describing the setup when you request a quote.